Program Manager

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The Wake Forest University Pre-College Programs Department delivers inspiring, hands-on learning experiences for high school students, helping them explore academic passions, develop leadership skills, and prepare for their futures.

We are seeking a dynamic, detail-oriented, and collaborative Program Manager to help lead the Summer Immersion Program – a signature offering that brings students to Wake Forest University’s campus for week-long, experiential institutes. The Program Manager will play a central role in recruitment, marketing, logistics, student experience, and operational management of the Summer Immersion Program, while also supporting other Pre-College initiatives such as the Online Immersion Program and the College LAUNCH for Leadership Program.

This position requires someone who thrives in a fast-paced, team-oriented environment, is highly organized, and can build strong relationships with students, families, faculty, and partners.

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Job Description

Essential Functions:

Program Leadership & Operations

• Partner with the Director to plan, coordinate, and execute all aspects of assigned Summer Immersion Program institutes, including institute schedules, guest presenters, field trips, labs, hands-on activities, and co-curricular experiences.
• Manage institute operations and logistics surrounding catering, transportation, parking, supplies, room reservations and Google Classroom.
• Lead institute planning meetings in an organized and strategic manner.
• Maintain high-quality programming that ensures exceptional student satisfaction.
• Manage program materials such as rosters, certificates, name tags, and handouts.
• Oversee and maintain accurate records, forms, and program documentation.
• Manage application processing, review, and decision notifications using Slate CRM.
• Prepare reports and data summaries for leadership, including the annual End of Year Report.

Recruitment & Marketing

• Collaborate on and implement recruitment strategies to meet enrollment goals for the Summer Immersion and College LAUNCH Programs.
• Serve as a point of contact for prospective students, parents, educators, and community partners via phone, email, and in-person.
• Represent the program at recruitment events, college fairs, webinars, and high school visits; deliver engaging presentations to students, parents, and educators.
• Partner with the team to update the website, craft marketing emails, and contribute to social media content.

Staffing & Student Engagement

• Recruit, interview, train, and supervise the summer intern team, including regular check-ins, feedback sessions, and end-of-summer evaluations.
• Foster a positive, inclusive environment for staff and students during the program.
• Live on-campus in Wake Forest residence halls during June and July to provide leadership and support to students and staff.
• Work closely with faculty Academic Leaders, campus partners, and external organizations to strengthen program content and partnerships.
• Assist with College LAUNCH programming one Saturday per month (September–May) and for College LAUNCH workshops, webinars and events.
• Support fundraising, grant writing, and growth initiatives for Pre-College Programs.
• Assist with special projects, research, and events as needed.

Other Functions:

• This role requires living on-campus during June and July at Wake Forest University in Winston-Salem to support residential programming. Travel between Winston-Salem and Charlotte will be required - mileage will be reimbursed.

Required Education, Knowledge, Skills, Abilities:

• Bachelor’s degree plus four to five years of relevant experience, or an equivalent combination of education and experience.

Preferred…