Document Control Specialist

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Regular or Temporary:
Regular

Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

• Take customer, dealer, and other third-party calls regarding title and lien perfection issues.
• Enter titles in Sheffield loan servicing system and file titles in the safe.
• Coordinate the scanning of the titles.
• Review and process scanned title exceptions in Sheffield exception portal daily.
• File UCC 1 and UCC 3 in CT Lien Solutions. Review daily UCC file for exception management.
• Mail titles, Manufactures Statement of Origin (MSO) or other documents to the customer upon satisfaction of loan.
• Pull titles, MSOs, and UCC for charge-offs or repossessed accounts.
• Work daily in VINTEK to process exceptions, obtaining account information for titles that have been received via e-filing.
• Prepare and send Letters of Guarantee to insurance companies if a customer has wrecked or totaled the financed equipment.
• Send titles back to Department of Motor Vehicles (DMV) or dealers to have mistakes corrected.
• Research missing titles or lien filings with dealerships and/or DMV.
• Ensure state lien perfection requirements are correct and up to date for collateral finance.
• Assist and educate dealers with Sheffield expectations regarding title and lien perfection.

• High School diploma or equivalent
• Three years of related experience
• Demonstrated knowledge in banking or financial services
• Excellent communication skills
• Excellent interpersonal skills
• Strong organizational skills
• Ability to multi-task
• Ability to work in a fast paced environment
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

• Bachelor's degree in Business or related field, or equivalent education and related training
• Two years of title or lien perfection experience

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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