Equity Loan Processor

Overview

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets says that success comes from focusing on people, not profits? Our "people helping people" philosophy has guided us since 1935, driving our commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

Pay Range

The Target Pay Range for this position is $26.35-$32.12 hourly. The full Pay Range is $21.65-$38.03 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

Benefits
- 401(k) with Company Match (up to 3%)

- 4% annual contribution to your 401(k) by BECU

- Medical, Dental and Vision (family contributions as well)

- PTO Program + Exchange Program

- Tuition Reimbursement Program

- BECU Cares volunteer time off + donation match

As a Home Equity Loan Processor I, you’ll play a crucial role in empowering BECU members to move forward confidently with their financial goals. You’ll take ownership of the loan journey from the moment an application arrives through the closing process, using your expertise to ensure accuracy, clarity, and a smooth experience every step of the way.

You’ll work independently while staying connected with branch partners, underwriters, and members—solving challenges, navigating documentation, and making informed decisions that keep everything on track. Your proactive communication, sound judgment, and attention to detail will help members feel supported and valued throughout the lending experience.

Please Note: This role requires PST hours.

• Loan File Review & Documentation Oversight: Review and evaluate loan documents, including title searches, appraisals, income verification, and insurance, ensuring collateral and credit criteria are met.
• Loan Application Verification: Confirm application completeness, validate accurate scoring in the LOS, and check calculations before loans move to closing.
• Closing Document Preparation: Prepare and finalize accurate closing packages for the loans within your pipeline.
• Condition Resolution & Compliance Alignment: Clear underwriting conditions, gather required documentation, and ensure all steps meet regulatory and internal compliance expectations.
• Cross-Team
  
  Collaboration:
  
  Partner with members, branch teams, and underwriters to keep the loan approval process moving smoothly and on time.
• Vendor & Documentation Management: Order, track, and manage title and appraisal documentation, resolving issues directly with vendors when needed.
• Title Issue Research & Resolution: Investigate collateral concerns and resolve complex title matters using county systems and archival resources.
• Member & Escrow Communication: Communicate clearly with members and escrow partners to collect required items, provide updates, explain decisions, negotiate terms, and schedule signing appointments.
• Member Experience Excellence: Deliver exceptional service by answering questions, addressing concerns quickly, and offering alternative loan solutions when appropriate.
• Product & Policy Expertise: Maintain strong knowledge of home equity pricing structures and ensure all work aligns with lending guidelines.
• Additional Contributions: Support team and business needs through other assigned duties.

This isn’t just about ticking off tasks on a list. It’s about making a significant, positive change in BECU’s journey, where your contributions are valued and your growth is continually fostered.

* A meaningful mission:
You’ll directly impact members’ financial wellbeing and help them achieve their goals.

* Autonomy with…