Credit​/Collections Supervisor​/Manager

Description

We are looking for an experienced credit and collections leader to guide risk management and receivables performance for a multi-entity organization in Winston Salem, North Carolina. This role will shape credit practices, strengthen cash flow, and help limit exposure to losses while supporting business operations in a construction-focused environment. The position works closely with finance, operations, project stakeholders, and legal partners to make sound decisions that protect the company and enable sustainable growth.

Responsibilities:

- Create and maintain company-wide credit standards, workflows, and control measures across multiple business units and locations.

- Evaluate customer financial strength to determine account setup decisions, assign appropriate credit thresholds, and define payment terms.

- Direct collection efforts for overdue balances, including resolution plans for high-risk and escalated accounts.

- Oversee the use of construction-related payment protections such as liens, bond claims, notices, and related documentation.

- Track receivables aging, loss trends, write-offs, and other performance indicators to identify risk and improve outcomes.

- Collaborate with operations, project teams, sales, finance, and legal to address project payment concerns and customer risk issues.

- Lead, coach, and develop the credit and collections team to improve performance, accountability, and service levels.

- Maintain adherence to company policies, internal controls, and applicable regulatory requirements.

- Identify opportunities to streamline processes, improve consistency, and enhance supporting systems and reporting tools

Requirements - Bachelor's degree in Finance, Accounting, Business, or a related discipline.

- At least 8 years of progressive leadership experience in credit, collections, or accounts receivable.

- Background in construction, building materials, or another project-driven industry is strongly preferred.

- Strong understanding of commercial credit risk assessment, collections strategy, and customer account evaluation.

- Working knowledge of liens, bond claims, and common construction payment practices.

- Demonstrated success leading teams and influencing cross-functional partners in a complex organization.

- Strong analytical, communication, and problem-solving abilities.

- Experience operating within a large, multi-entity business environment.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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