DMV Program Coordinator - Entry Level

The Challenge

We are hiring an entry-level program coordinator to join our Central Services team.

In this role, you will:

• Coordinate registrations of vehicles in North Carolina.
• Build an extensive knowledge of NC General Statutes, policies, and procedures governing the issuance of a NC title and other credentials.
• Issue official/special/personalized license plates and crash reports.
• Provide vehicle-purchasing customers with driving/vehicle registration records observing Federal Privacy Act guidelines.
• Accept payments and fees for driving license penalties.
• Work on special projects assigned by your manager.
• Gain mastery of NCDMV Raleigh Central Services policies and processes, vehicle title and registration processes, DMV customer service, and experience applying/explaining Motor Vehicle General Statues and DMV rules and regulations.

• Experience in title examining, reviewing information to determine compliance with applicable laws, rules, or regulations to solve complex or special processing matters.
• Computer skills including Microsoft Office and online/mainframe databases.
• Ability to use a calculator, printer, fax machine, and copier.
• Experience recording, compiling, summarizing & analyzing data.
• Experience explaining and interpreting policies, regulations, and programs.
• Experience balancing a cash drawer.

• An equivalent combination of training and experience.