Assistant Director of Standardized Patients; CUSOM

Assistant Director of Standardized Patients (CUSOM) LOCATION Main Campus - Buies Creek NC Job Code 3489 # of Openings 1

Position:
Assistant Director of Standardized Patients (CUSOM)

Department:
Jerry M. Wallace School of Osteopathic Medicine

Status:
Full Time

The Assistant Director of Standardized Patients assists the Director of OSCE Education and Assessment in administering all aspects of the Standardized Patient (SP) Program and OSCE administration and assessment at Campbell University Jerry M. Wallace School of Osteopathic Medicine (CUSOM), playing a vitally important role in the training and development of CUSOM students and residents as well as other health professions students from Campbell University’s College of Pharmacy and Health Sciences (CPHS).

This position will assist in managing all aspects of the recruitment, training and assessment of SPs and all case presentations involving SPs. Candidates for this position must possess both excellent verbal and written communication skills. Applicants should also have knowledge of identifying administrative and operational deficiencies along with performance improvement strategies. This position demands honesty, integrity, and the ability to maintain a professional demeanor while working within the Christian mission of Campbell University.

Work collaboratively with CUSOM, CPHS, Graduate Medical Education (GME), and other Campbell University (CU) undergraduate, graduate, and professional program faculty and administration to provide guidance and feedback on the design and implementation of OSCE SP training activities.

Train, supervise, and evaluate SP team members to ensure that SP performances meet case goals and objectives, and are consistent with nationally accepted standards and guidelines for best practices in standardized patient education.

• Assist the Director in the design and administration of individual and collective SP performance improvement plans, initiatives, and professional development activities.
• Provide operational leadership, including logistical and organizational support, for all SP educational programming (CUSOM, CPHS, GME and CU programs):
  • Identify appropriate Standardized Patients for individual educational activities based on specific skills, experience, demographic, and other requirements of the educational activity design and objectives.
  • Schedule team members for individual cases; reserve space for training sessions and other training as needed.
  • Complete and track payroll for all SP events and activities.
  • Create QR codes for Friday Clinical Case surveys.
  • Create QR codes for SP payroll tracking.
  • Create the monthly Call Back Friday Objective Structured Clinical Exam (OSCE) session schedule for 3 rd and 4 th year medical students.
  • Provide pre-brief orientations and instructions to student learners prior to all OSCE sessions.
  • Proctor student learners during OSCE sessions (CUSOM, CPHS and CU programs).
  • Communicate via telephone and email consistently and effectively with SPs, faculty, external clients, and members of the public who interface with the program.
  • Represent the SP Program in a positive way both on and off campus.
  • Foster transparency, interdisciplinary collaboration, and accountability in all areas.
  • Optimize resource allocation to support current and potential educational and programmatic objectives and initiatives for both internal and external stakeholders.
  • Stay current with new developments in the healthcare and medical education field.
  • Strive to represent the voice of the patient in the development of training, case materials and simulated encounters.
  • Maintain compliance and quality improvement goals consistent with national accreditation standards.
  • Always maintains a professional appearance and demeanor.
  • Upholds and abides by Campbell University policies and procedures, including, but not limited to;
    Title IX, HIPAA, and FERPA guidelines.
  • Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

• Track pre- and post- assessment of activities and assignment completion.
• Schedule and correspond with individual students regarding OSCE…