Director of Nursing Emergency Services
Listed on 2026-02-28
-
Healthcare
Healthcare Management, Healthcare Administration -
Management
Healthcare Management
Position Overview
- Department 34000 Wake Forest Baptist Medical Center - Administration:
Nursing - Status Full time
- Benefits Eligible Yes
- Hours Per Week 40
- Schedule Details/Additional Information M-F Days, ability to work remote on occasion
- Pay Range $68.20 - $102.30
The Director of Emergency Services reports directly to the Chief Nursing Officer at Winston Salem campus, overseeing nursing practice across all areas of responsibility. This role also involves administrative oversight of Emergency Services. The Director collaborates with the Chief Nursing Officer and the Chief Nurse Executive for the Wake Area to develop strategic and operational plans at the area level.
Additionally, the Director addresses the needs of the staff by assisting in their supervision, interviewing, and selection. Under the Director's guidance, delegated supervisory personnel participate in employee performance evaluations, orientation, and training. The Director works closely with Emergency Services line leaders to ensure that resources, including staff, facilities, supplies, and systems, are sufficient to deliver the highest quality of patient care in a cost-effective manner.
Education& Experience
- Master's degree in Nursing, Health Care Management, or Business Administration.
- Bachelor's degree in Nursing.
- Five years in field of Cardiovascular Services or relevant nursing areas.
- Three years of experience in a management or supervisory position in a tertiary hospital setting.
- Outreach and outpatient clinical practice management experience preferred.
- Ability to build strategic relationships with physicians, internal departments, and external organizations.
- Change leadership – seeks opportunities for different and innovative approaches to addressing organizational problems or opportunities and manages change effectively.
- Ability to make key decisions and commit to courses of action.
- Active licensure as a Registered Nurse (RN) in the applicable state required.
- Certification in administration or clinical specialty within one year of hire.
- Exemplifies the Wake Forest Baptist Medical Center (WFBMC) Values and Code of Conduct, while striving to identify compliance risk through department led risk assessments, system monitoring, and periodic audits, and reporting any identified violation to Legal Services and Corporate Compliance Departments. Ensures immediate action is taken on any issues identified through a self-assessment or by Legal Services or Corporate Compliance; that policies are developed or revised as necessary;
and that efforts are made to ensure a positive and compliant work environment for all employees. - Demonstrates leadership in the areas of:
Clinical Competence in specialty assigned Nursing practice standards Human Resources Financial Management Planning Directing Continuous quality improvement Institutional support and representation Customer service - Quality/Culture of Safety:
Assures a culture of safety in the Medical Center for patients, self, co-workers, and facility in conjunction with Medical Directors and leaders of other professional disciplines. Creates an environment that facilitates the team to initiate actions that produce results. Evaluates the quality and effectiveness of evidence-based nursing practice to ensure optimal patient outcomes. Assumes responsibility for the Care Delivery Model and patient care outcomes.
Identifies quality metrics for defined patient care area and formulates action plans for improvement. Supports outcome measurement and evidence-based practice through participation in national benchmarking programs. Participates in and supports ACC, STS, and other registries, program accreditations, pay for performance initiatives, and payer directed centers of excellence programs. - Strategic Planning:
Forecasts future equipment, space, and staff resource need; participates in the ongoing evaluation of the health care environment, emerging technological advances and market potentials; conducts studies and recommends adjustments in the organization, staffing, systems and procedures. - Responsible for service line growth:
Analyzes local and regional market data and seeking opportunities for program development, partnerships, and other business arrangements leading to growing and sustained market share. - Financial Management:
Forecasts, develops, implements, monitors and controls budgets; provides variance reports; optimizes available resources; participates in capital, operational and salary budgeting; prepares current and projected capital equipment expenditures with assistance from supervisors and medical staff; reviews and presents operational, salary and capital equipment budgets; revenue codes such as CPT-9 and ICD-9 and 10 codes, for a more positive reimbursement; and verifies APC codes for maximizing reimbursement.
Additionally, measures nursing workload and allocates resources based on organizationally endorsed industry benchmarks and patient need.…
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