Residential Life Coordinator

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Dept of Health and Human Services
Blind Services

Residential Life Coordinator (S)

NC07

This position works the second shift, Sunday - Thursday, 3:30 pm–Midnight and directly supervises some second- and third-shift staff, as well as a weekend staff member. The position is responsible for coordinating safe staffing levels for residential services in collaboration with the Center Director. Thus, the Residential Life Coordinator hires and maintains a pool of temporary staff and substitutes who can provide short‑notice coverage when other options are not available.

Ensuring the safety of buildings and participants is also a critical part of this role, including coordinating fire drills; orienting new students to safety protocols; identifying and responding to building maintenance concerns; and being available to participants who may present with a variety of concerns.

• In coordination with the Center Director, ensure adequate coverage during all hours that residential services are offered
• Hire and maintain a small pool of temporary staff to cover staff absences; when adequate staffing cannot be secured, provide third‑shift coverage as needed
• Interview candidates and make recommendations for hiring permanent staff
• Onboard new staff and provide supervision and coaching to existing staff
• Complete timely reviews of staff work plans in accordance with policy
• Encourage participants to reach their maximum potential by offering assistance when needed while allowing individuals to complete tasks independently when assistance is not required
• Facilitate opportunities for participants to apply classroom lessons in real‑life settings
• Oversee residential safety and maintenance by coordinating regular fire and other safety drills; orienting staff and students to safety protocols; identifying and responding to building maintenance concerns; and being available to participants who may present with a variety of concerns.
• Report participant progress and concerns to Center management, Center Counselors, and others as applicable; complete detailed written incident reports
• Assess residential supply and equipment needs
• Monitor student attendance and track absences within residential settings
• Ensure transportation is available for community activities and in the event of an emergency

Salary Range: $37,377.00 – $65,408.00

Recruitment Range: $37,377.00 – $58,401.00

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

Management Preferences are not required, but applicants that possess these skills are preferred:

• Experience working with individuals with disabilities.
• Experience working in a residential setting.
• Experience developing written records.

Position is funded in part through federal funds. Posting closes at 11:59 p.m. the night before the end date.

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for benefits.

DHHS is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive…