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Senior Help Desk Lead: Advanced IT Support & Mentoring
Job in
Winston-Salem, Forsyth County, North Carolina, 27101, USA
Listed on 2026-06-24
Listing for:
Marathon Health LLC
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Marathon Health LLC is seeking a Senior Help Desk Tech to provide advanced technical support for hardware, software applications, and networking issues. This role involves diagnosing complex issues and serving as an escalation point, ensuring excellent customer service and efficient resolution of problems.
The ideal candidate will have an Associate's Degree in IT, 5+ years of experience, and familiarity with systems like Fresh service or Jira. Certification in CompTIA A+ or Network+ is preferred.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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