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Client Implementation​/Middleware Systems Specialist

Job in Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for: Harvey Nash
Full Time, Seasonal/Temporary position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 90000 USD Yearly USD 80000.00 90000.00 YEAR
Job Description & How to Apply Below
Client Implementation/ Middleware Systems Specialist

Job Title:
Client Implementation/ Middleware Systems Specialist

Location:
Winston-Salem, NC (2-3 days Onsite a week)

Duration:
Fulltime permanent role

Qualifications required:

  • Bachelor’s degree in computer science or related field with a minimum of 5 years of experience
  • Minimum 3+ years of client onboarding and integration experience
  • Minimum 3+ years of experience performing testing support for internally developed applications
  • Experience with Windows and Linux based distributed systems, IBM MQ and connect direct technologies
  • Definitive and fundamental understanding of XML language used in messaging
  • Detail oriented and organized in both thought and practice
  • Ability to communicate ideas clearly, both in written and verbal forms, including technical writing skills
  • Ability to work with all levels within the organization
  • Strong attention to detail to ensure firm policies and procedures are adhered to
  • Proficiency with MS Office applications including MS Project
  • Proven experience in user acceptance testing and/or system implementation
  • Strong understanding of software development life cycles (SDLC) and quality assurance processes
  • Essential functions and responsibilities:

  • Lead client onboarding and implementation activities, ensuring timely and successful adoption of systems or products
  • Develop certification plans that validate the business and technical requirements
  • Collaborate with stakeholders to define acceptance criteria and ensure comprehensive test coverage
  • Identify, document, and track issues, bugs, and inconsistencies, working closely with technology teams for resolution
  • Test new product software application or enhancements to existing software application
  • Maintain detailed documentation, including test results, defect logs, and testing/implementation metrics
  • Implement improvements in testing processes that reduce risk and drive efficiencies
  • Serve as the primary point of contact for clients during implementation, providing guidance and addressing concerns
  • Develop and deliver training materials, user guides, and support documentation for end-users
  • Conduct system configurations, data migrations, and customizations based on client requirements
  • Coordinate cross-functional teams to ensure all implementation milestones are met
  • Monitor and evaluate implementation success, collecting feedback for continuous improvement
  • Knowledge & Skills:

  • Development of onboarding and implementations project plans
  • Development of test cases and supporting documentation against requirements experience
  • Ability to continuously enhance testing criteria and results reporting
  • Ability to build relationships, build consensus, negotiate solutions, and guide customers through their decision process is highly desirable
  • Salary Range: A reasonable, good faith estimate of the minimum and maximum annual salary for this position is $80,000 to $90,000 with full benefits.

    Seniority level: Mid-Senior level

    Employment type: Full-time

    Job function: Information Technology

    Industries: Financial Services and Investment Banking

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