Senior Software Engineering Manager

Responsibilities

• Manage, coach, and develop a team or teams of experienced engineers and engineering managers in roles with moderate complexity and risk, responsible for building high‑quality capabilities with modern technology
• Ensure adherence to the Banking Platform Architecture and meet non‑functional requirements with each release
• Partner with, engage and influence architects and experienced engineers to incorporate Wells Fargo Technology technical strategies while understanding next‑generation domain architecture and enabling application migration paths to target architecture—for example cloud readiness, application modernization, data strategy
• Function as the technical representative for the product during cross‑team collaborative efforts and planning
• Identify and recommend opportunities for driving escalated resolution of technology roadblocks including code, build, and deployment while managing the overall software development cycle and security standards
• Determine appropriate strategy and actions to act as an escalation partner for scrum masters and teams to meet moderate to high‑risk deliverables, removing impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement
• Build engineering skills side‑by‑side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design as needed
• Interpret, develop and ensure security, stability, and scalability within functions of technology with moderate complexity, identifying, managing, and mitigating technology and enterprise risk
• Collaborate with, partner with and influence Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value, and articulate technical strategy while being a solid advocate of agile and Dev Ops practices
• Interact directly with third‑party vendors and technology service providers
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology engineering
• Hire, build, and guide a culture of talent development to possess the skills required to effectively design and deliver innovative solutions for product areas and products to meet business objectives and strategy, as well as conduct performance management for engineers and managers

• 7+ years of Software Engineering experience
• 3+ years of management or leadership experience
• 3+ years working in large enterprise environments
• 3+ years of Agile experience
• 3+ years of experience managing geographically diverse leads including multiple geographical locations
• 3+ years of experience of CI/CD pipelines, Dev Ops practices, and Agile/Scrum methodologies
• 1+ years of experience in using AI tools to efficiently deliver business value
• 1+ years of Agentic AI:
  Experience designing and deploying LLM‑powered agents that can plan and execute multi‑step workflows using tool/function calling (APIs, internal services, data stores), with human‑in‑the‑loop controls, robust error handling, and monitoring/observability—implemented within secure, governed enterprise architectures and aligned to responsible AI, data privacy, and risk controls
• Desired
  
  Qualifications:
  
  Experience working in Customer communications tech stack, e.g., letters management lifecycle, starting from template creation to letter reconciliations
• Experience working in case management and workflow tech stack
• Experience working with vendors, implementing and managing vendor solutions
• Understanding on a broad level IT infrastructure, database, and application development and design; this should include an understanding of Cloud‑based service topology
• Knowledge and understanding of financial services industry
• Ability to manage large or multiple technology development efforts within a major line of business
• Experience working with IT Governance, Controls and Risk partners
• Ability to effectively manage resources and drive efficiencies and innovation
• Knowledge of SRE Principles
• Ability to manage multiple or large technology infrastructure functions with a focus on driving complex projects requiring participation of cross‑functional groups