Sr Lead Infrastructure Engineer

JOB DESCRIPTION

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer (Storage) at JP Morgan Chase within Infrastructure Platforms, Foundation Services
, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

• Applies technical expertise and problem-solving methodologies to projects of moderate scope, primarily focused on enterprise NAS architecture, engineering standards, and strategic platform direction
• Drives a workstream or project consisting of one or more infrastructure engineering technologies (e.g.,
  NAS reference architectures, resiliency patterns, performance engineering standards, automation/guardrails
  )
• Defines, documents, and governs design and configuration standards
  ; in the initial ramp-up period, establishes and drives adoption of standardized NAS configuration and design patterns across the platform
• Leads vendor/product evaluations (requirements definition, RFI/RFP support, technical deep dives, interoperability assessments, POCs, sizing, lifecycle planning) and delivers clear, evidence-based recommendations to inform roadmap decisions
• Partners with compute, network, cloud, application, and cybersecurity teams to architect and implement changes required to resolve systemic issues and modernize technology processes
• Improves platform performance and stability by enhancing observability, performance engineering practices, and preventative controls
  , with a near-term focus on reducing performance incidents through root-cause remediation and durable standards
• Strongly considers upstream/downstream data and systems implications (e.g.,
  User Authentication mechanisms (e.g. Active Directory, LDAP), encryption/key management dependencies, backup/restore, DR, network paths, application I/O profiles
  ) and advises on mitigation actions
• Supports SRE teams as needed through technical consultation and escalation support for complex incidents and problem management, driving long-term fixes over one-off remediation
• Leverages AI-enabled engineering workflows (e.g.,
  LLMs, MCP, skills/agents
  , where approved) to optimize analysis, documentation, automation, and knowledge capture
• Adds to team culture of diversity, opportunity, inclusion, and respect

• 5+ years of enterprise-scale storage experience
  , with significant depth in NAS platforms/services
• Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
• Demonstrated strength in architecture and standardization
  , including reference architectures, configuration baselines, and control/guardrail design
• Experience with storage products from vendors such as Net App, Dell, VAST Data, Weka, DDN, Pure Storage (or equivalent), with the ability to rapidly learn and critically evaluate new platforms
• Proven ability to work independently to understand vendor products and services, ask the right questions, and translate requirements into secure, scalable solutions
• Deep knowledge of one specific infrastructure technology and scripting languages (e.g.,
  Python, Power Shell, Bash
  , etc.); experience automating repeatable operational tasks is strongly valued
• Strong troubleshooting and problem-solving skills, including ability to support SRE teams during escalations and drive durable root-cause fixes
• Drives to continue to develop technical and cross-functional knowledge outside of the product
• Strong written and verbal communication skills, including producing clear standards, designs, and operational documentation

• Experience with public cloud providers (AWS/Azure/GCP), hybrid connectivity patterns, and storage/migration concepts
• Experience with automation / IaC / configuration management (e.g.,
  Terraform, Ansible
  , or similar) and CI/CD-aligned engineering practices
• Familiarity with Agile tools and processes (e.g., Jira/Confluence) and iterative delivery
• Familiarity with AI systems applied to engineering productivity
  , including safe/controlled use of LLMs, agentic workflows, MCP, and skills/agents (subject to firm-approved tools and data-handling requirements)
• Experience operating in regulated or highly controlled environments, including audit/control participation and operational risk management

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a…