Senior Customer Operations Analytics & KPI Leader
Job in
Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listed on 2026-08-16
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-16
Job specializations:
-
IT/Tech
Business Intelligence, Business Systems & Technology Analysis, Data Analyst
Job Description & How to Apply Below
Jobtailor in the United States is seeking a senior analytics leader to drive KPI frameworks, dashboards, and reporting standards across Customer Operations. You will shape workforce planning strategy with long-range forecasting, scenario modeling, and capacity optimization.
Collaborate with senior leadership to translate business strategy into measurable operational plans, oversee staffing and cost analyses, and champion data governance for scalable analytics solutions.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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