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First-Line Tech Support Specialist
Job in
Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listed on 2026-08-20
Listing for:
6AM City, LLC
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Velocitor Solutions is seeking a Support Specialist to provide first-level technical support to end-users and IT specialists via phone and email. You will document troubleshooting steps, create and update tickets, and escalate complex issues as needed to ensure timely resolution.
Ideal candidates have strong problem-solving and communication skills, with at least 1 year in a call center or tech support role, and the ability to adapt in a fast-paced environment.
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