IT Applications Professional, Programmer Analyst

IT Applications Professional, Programmer Analyst

Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Please Note:

* A criminal background check will be conducted on the candidate finalist prior to the offer of employment.

* If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.

* Salary will be determined based on competencies, equity, budget, and market considerations.

* Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.

* Failure to complete the application completely may result in you not being considered for the vacant position.

* Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.

* If you have general questions about the application process, you may contact Human Resources ividuals with disabilities requiring disability-related accommodation in the application and interview process, please call .

Position Classification Title - IT Applications Professional

FLSA
- Exempt

Position Class - 89665

Position Overview

Join the Ramily! Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities.

Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence. Situated in Winston-Salem, North Carolina—known as the City of Arts and Innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Position Summary
- The Office of Information Technology (OIT) at Winston-Salem State University is seeking a knowledgeable and service-oriented IT Applications Professional to support campus-wide application training, user support, and enterprise technology engagement. The Office of Information Technology works to support and strengthen the academic, administrative, and associated research needs of all faculty, staff, and students at Winston-Salem State University through the provisioning, support, maintenance, availability, and outreach of Information Technology Services.

Reporting to Application Administration Services (AAS), this position plays a key role in providing advanced application support, coordinating user training, and promoting digital technology awareness for faculty, staff, and students. The IT Applications Professional helps the campus community effectively utilize software systems integral to academic and administrative operations.

This position is 100% onsite. In-person work is required.

Core responsibilities include:

• Design and Deliver Technical Training
• Manage the end-to-end training lifecycle, including needs assessment, instructional design, content development, multi-modal delivery (e.g., classroom, webcast, online), and evaluation to align with organizational goals and compliance requirements.
• Create instructional materials such as course outlines, job aids, and exercises to enhance learning outcomes.
• Conduct regular…