Specialist, Digital Merchandising

Major Responsibilities

• Execute day-to-day Amazon PDP (Product Detail Page) updates and optimizations to improve content accuracy, compliance, and conversion.
• Support Amazon-focused launches, line reviews, and key retail moments (e.g., Prime Day) by helping translate Sales priorities into PDP updates.
• Partner closely with Sales and Account teams to support Amazon account initiatives through timely PDP execution.
• Manage all new item setup in Amazon Vendor Central, ensuring product data is complete, accurate, and submitted on time.
• Perform regular PDP audits on assigned ASINs, including titles, bullets, imagery, A+ content, and implement recommended updates.
• Execute and maintain A+ Content updates in alignment with brand guidelines and Amazon best practices.
• Monitor and manage Amazon Andon cords related to PDP content, item setup, or data quality issues, finding root causes and coordinating timely resolution with internal teams.
• Track Andon cord trends and recurring issues, escalating risks and recommending process improvements when appropriate.
• Maintain and manage the Amazon master catalog file, serving as the team’s system of record for product data, attributes, and content inputs.
• Update the master catalog file to reflect new items, changes, corrections, and discontinuations.
• Manage assigned PDP tickets and requests, following established workflows, SLAs, and prioritization guidelines.
• Monitor Amazon PDP merchandising capabilities and enrichment options, escalating opportunities or issues to leadership.
• Identify content gaps, errors, or process inefficiencies and raise recommendations for continuous improvement.
• Collaborate cross-functionally with Sales, Brand, Creative, Category, and Technology partners to ensure accurate PDP execution.

• Bachelor’s degree required (BA/BS).

• 1–2+ years of experience in eCommerce, digital merchandising, Amazon operations, or digital content management (internships or relevant coursework accepted).
• Working knowledge or strong interest in Amazon Vendor Central.
• Foundational understanding of Amazon PDP elements, A+ Content, and online merchandising best practices.
• Familiarity with content syndication or product information tools (e.g., Salsify, PIM systems) preferred but not required.
• Highly organized and detail-oriented, with the ability to manage multiple PDP updates and deadlines.
• Strong communication skills and ability to work cross-functionally.

• Join a publicly traded company dual-listed on NYSE and TSX with great potential.
• Be part of a workplace where meaningful connections and teamwork are celebrated.
• From local to international, be ready to work alongside a diverse group of colleagues.
• Benefit from mentorship and continuous development opportunities.
• Take advantage of our attractive benefits packages.

We are committed to ensuring that everyone, across every background and identity, feels respected, supported, and able to thrive. Come as you are and #Find Your Fit  lor the future of your own career.