ERP Administrator (Ellucian Colleague

About Salem Academy And College

Salem Academy and College is the oldest continuously operating educational institution for girls and women in the country. Since 1772, the institution has engaged in transformational change to innovate women’s education. Founded with the mission of making education accessible to all, Salem has a rich 254-year-old history and a long-standing track record of educating students who are prepared to make a bold impact locally, nationally and globally through liberal arts education.

Our graduates are committed to making the world a better, healthier and more equitable place. Salem Academy is a day and boarding school committed to leadership and wellness. Salem College is the nation’s only liberal arts college exclusively dedicated to developing the next generation of health leaders.

Salem Academy and College is the oldest continuously operating educational institution for girls and women in the country. Since 1772, the institution has engaged in transformational change to innovate women’s education. Founded with the mission of making education accessible to all, Salem has a rich 254-year-old history and a long-standing track record of educating students who are prepared to make a bold impact locally, nationally and globally through liberal arts education.

Our graduates are committed to making the world a better, healthier and more equitable place. Salem Academy is a day and boarding school committed to leadership and wellness. Salem College is the nation’s only liberal arts college exclusively dedicated to developing the next generation of health leaders.

This position serves as the College’s primary administrator for the Ellucian Colleague ERP platform. The ERP Administrator leads day-to-day administration, configuration, security, reporting, integrations, and operational support of the ERP throughout implementation and post-go-live operations. In keeping with the needs of a small private college, the role also supports enterprise applications, business intelligence, automation, and strategic technology initiatives outside the ERP ecosystem.

This is an on-site position in Winston-Salem, North Carolina.

• Serve as the primary technical and functional administrator for Ellucian Colleague.
• Support ERP implementation, testing, data validation, cutover, and stabilization.
• Administer security roles, upgrades, patches, integrations, and scheduled processes.
• Develop reports, dashboards, SQL queries, and data extracts.
• Maintain ERP documentation, procedures, and knowledge articles.
• Partner with functional offices to improve business processes and data quality.
• Coordinate with Ellucian and third-party vendors.
• Provide Tier II/III support and end-user training.

• Support Microsoft 365, SharePoint Online, Entra , and Power Platform solutions.
• Assist with SaaS application administration and identity management.
• Develop workflow automations and support API integrations.
• Participate in data governance, disaster recovery, software lifecycle, and technology projects.
• Assist with IT asset management and documentation.

• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or related field, or equivalent experience.
• Three or more years supporting enterprise applications.
• Strong analytical, customer service, communication, and documentation skills.

• Experience administering Ellucian Colleague.
• Experience participating in an ERP implementation or major ERP upgrade.
• Higher education experience.
• Experience with SQL Server, Power BI, Microsoft 365, Entra , SharePoint Online, APIs, and Ellucian Ethos.
• ITIL Foundation and/or project management experience.

• Business Process Analysis
• Problem Solving
• Relationship Building
• Customer Service
• Project Coordination
• Continuous Improvement
• Communication
• Adaptability

Support a successful Colleague implementation and post-go-live stabilization.
• Reduce ERP support issues through proactive administration and documentation.
• Implement…