Hybrid IT Service Desk Analyst

Encova Insurance seeks a Service Desk Analyst I to handle first-line IT support in a hybrid Columbus, OH environment. You will respond to user requests, diagnose hardware and software issues, and route incidents to appropriate teams while documenting actions in the ticketing system.

Ideal candidates have an associate degree and strong customer service skills, with Linux/Windows and Office familiarity. The role offers a hybrid schedule and benefits as part of Encova’s IT support team.

The following role is for a Hybrid IT Service Desk Analyst I with Encova Mutual Insurance Group.

This is a strong opportunity to take on the Hybrid IT Service Desk Analyst I role at Encova Mutual Insurance Group.

As a Hybrid IT Service Desk Analyst I, you will play an important part at Encova Mutual Insurance Group. in NC, United States.