Technical Support Manager: Escalations & Ops
Listed on 2026-09-22
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IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
FREEDOM SOLUTIONS GR is seeking a Manager, Technical Support to lead a team of Technical Support Engineers in Raleigh, NC. The role involves ensuring high-quality customer outcomes across Litera's products.
Responsibilities include managing escalations, overseeing daily operations, and fostering a strong team culture. Candidates should have considerable experience in technical support and leadership, preferably in SaaS. A comprehensive benefits package is offered, supporting work-life balance and career growth.
We are seeking a motivated Technical Support Manager:
Escalations & Ops to join FREEDOM SOLUTIONS GR in NC, United States.
Join us at FREEDOM SOLUTIONS GR as our next Technical Support Manager:
Escalations & Ops in NC, United States.
We are currently recruiting a Technical Support Manager:
Escalations & Ops for our team in NC, United States.
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