Senior Director, Supply Chain

Winston-Salem, North Carolina, United States

The Senior Director, Supply Chain Operations is a strategic, hands‑on leader responsible for designing and executing an integrated, end‑to‑end supply chain operating model across planning, manufacturing scheduling, warehousing, logistics, and the external partner network. This role leads S&OP, inventory strategy, and supply network optimization to deliver service excellence, cost discipline, speed, and operational resilience.

As a critical enabler of patient access, this leader ensures a reliable, compliant, and patient-centered supply network — making certain therapies are available when and where patients need them.

• Develop and operationalize a multi‑year supply chain operations strategy aligned to enterprise objectives and commercial growth plans.
• Build and lead a high‑performing team spanning planning, scheduling, warehousing, logistics, and network operations.
• Establish and cascade KPIs (service, cost, agility, inventory, plan accuracy).
• Own the supply chain operations budget.

• Lead the enterprise S&OP process integrating demand, supply, capacity, and financial plans.
• Standardize planning and scheduling processes.

• Set enterprise inventory policies.
• Lead internal warehousing and 3PL operations.
• Govern international logistics, customs & trade compliance.
• Ensure product availability and on‑time distribution to support uninterrupted patient treatment.
• Partner cross‑functionally (Commercial, Patient Services, Clinical, Quality) to proactively mitigate supply disruptions impacting patients.

• Manage strategic relationships with CMOs, suppliers, and logistics partners.
• Align systems and processes with external partners.

• Assess supply, capacity, quality, and logistics risks and implement mitigation strategies to prevent disruptions to patient access and care continuity.
• Ensure adherence to regulatory and quality standards.

• Own the supply chain technology roadmap.
• Drive data governance and real‑time reporting.

• Recruit, develop, and retain diverse talent.
• Champion safety, quality, and a patient‑first mindset across the supply chain organization.
• This embeds patient experience into leadership expectations.

• 12–15+ years in end‑to‑end supply chain operations.
• Proven track record leading global or outsourced networks.
• Deep expertise in S&OP, inventory, MPS/MRP, logistics, and compliance.
• Strong understanding of ERP (SAP) and planning systems.
• Strategic thinking, analytics, communication, negotiation.
• Committed to Operational Excellence by exemplifying our Leadership Principles – Transparency, Respect, Accountability, and Collaboration.
• Certifications/Licenses:
  • APICS/ASCM (CPIM/CSCP) or Lean Six Sigma preferred.

Pro Kidney is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law.

Applicants must be eligible to work in the United States without the need for work visa or residency sponsorship.