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Client Relationship Manager

Member Experience Manager

Job in Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for: State Employees' Credit Union
Full Time position
Listed on 2026-02-12
Job specializations:
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A regional financial institution in North Carolina is seeking a Member Services Manager to lead MSRs and ensure member satisfaction. The ideal candidate should have proven interpersonal skills, at least 5 years of relevant experience, and the ability to manage team dynamics effectively. Responsibilities include training MSRs, resolving member complaints, and ensuring adherence to credit union policies. This is an office-based position requiring strong communication skills and team orientation.
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