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Quality Assurance Lead; 1st shift

Job in Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for: Graphic Packaging International
Full Time position
Listed on 2026-07-08
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, Production QC/QA
  • Manufacturing / Production
    Production QC/QA
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Quality Assurance Lead (1st shift)

Job Summary

Lead the quality assurance testing as defined by plant management or customer specification. Interprets organization/customer requirements related to product specifications. Lead audit quality checks and procedure compliance

Job Functions
  • Performs and monitors quality checks in all departments to ensure defects do not occur.
  • Train operators on how to identify and prevent product defects
  • Train operators on quality checks and testing SOP’s.
  • Achieves SQF and HACCP certifications and trains New Hires to GMPs and performs annual SQF training with all employees
  • Works with operators to troubleshoot defects and determine correct course of action
  • Performs daily testing for customer products, as required
  • Determines and manages substandard product and raw materials (paperboard) determining what can/should be sold, sorted/reworked or scrapped
  • Enters Internal and Vendor (Raw Material) Complaints into non-SAP Share Point
  • Manages quality incident investigation process to ascertain root cause(s) - for use in recommending preventive measures and improving quality
  • Oversees all sort activities (establish sort standards, mentor and monitor temporary employees, SAP entries, and housekeeping)
  • Performs customer and internal sampling requirements
  • Participate in internal and external customer visits
  • Manages Color standard and 1st run color materials process. Works directly with operators to achieve high quality color material
  • Manages quality lab (testing, calibrations, trouble shooting, housekeeping, and training)
  • Develops and maintains documents and SOPs
  • COA’s, EOM reporting, and Color Management
  • Gathers data as requested for projects/troubleshooting, etc.
  • Gives the OK to sell when supervisor is unavailable.
  • Participates in safety and quality behavior-based observations.
  • May assist supervising a team of quality inspectors
  • Must strictly adhere to Graphic Packaging International’s Commitment to SQF (Safe Quality Foods) and HACCP Requirements, Food Safety, and Food Defense.
  • Shares an obligation to protect and strengthen Graphic Packaging International’s good reputation in our relationships with customers, employees, suppliers, competitors, investors, and governmental agencies, and to act consistently with our core values:
    Integrity, Respect, Accountability, Relationships, and Teamwork
  • Other duties as assigned.
Background / Experience
  • Manufacturing experience preferred
  • To perform this job successfully, an individual must have excellent attendance, be able to work independently and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
  • Language Skills
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual in English/Spanish is Highly Preferred.
  • Mathematical Skills
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
  • Reasoning Ability
    • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Computer Skills
    • Must be proficient with Microsoft applications (Word, Excel, Power Point). Previous ERP experience preferred.
  • Mechanical Skills
    • Ability to use industry standard testing equipment, measuring devices and scales required.
Education / Knowledge
  • High School Diploma, GED or equivalent required
  • 3-5 years’ experience, preferably in manufacturing
Schedule Requirements
  • Schedules are 8-hour shifts (M-F).
  • Employees are required to work overtime to include up to 12-hour shifts including weekends.
  • Employees must have the ability to work alternate schedules and overtime that may include early mornings, nights, and/or weekends and be punctual while doing so.
  • Employees must be available to travel to customer…
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