Quality Technician - Level II - SHOP 3rd shift

We are looking for a talented Quality Technician
- Level II to join our team specializing in Quality for our Cummins Inc. facility in Rocky Mount, NC.

• Support Engineers :
  By assisting in production-related and inspection jobs, you ensure smooth operations and help maintain high-quality standards.
• Quality Monitoring :
  Your role in monitoring material quality and making necessary adjustments ensures that the final products meet the required specifications.
• Documentation and Records :
  Maintaining accurate documentation and records helps in tracking progress, ensuring compliance, and facilitating audits.
• Defect Identification :
  Comparing physical characteristics of components and products to technical specifications allows you to identify and address defects early in the process.
• Testing and Reporting :
  Conducting simple tests and preparing technical reports provides valuable data for decision-making and continuous improvement.
• Measurement Equipment :
  Your expertise in using and programming measurement equipment ensures precise and reliable product testing.
• Customer Assistance :
  Assisting customers in understanding product specifications and measurement data helps build trust and ensures proper product application.
• Equipment Maintenance :
  Ensuring the proper maintenance and calibration of measurement and test equipment guarantees consistent and accurate results.

• Customer Focus :
  Build strong relationships with customers and deliver solutions that meet their needs. A customer-centric approach will enhance satisfaction and loyalty.
• Decision Quality :
  Make timely and well-informed decisions to keep the organization moving forward. Good decision-making skills will help you navigate complex situations and achieve positive outcomes.
• Quality Process Management :
  Apply quality tools and methods to ensure product and process quality. Proficiency in quality management will help maintain high standards and compliance.
• Determine Root Cause of Failures :
  Engage with customers to understand issues thoroughly and identify the root causes.
• Timely Communication :
  Ensure customers receive analysis reports and SCAR responses promptly.
• Collaborate with Supplier Quality :
  Address supplier-related issues effectively by working closely with the Supplier Quality team.
• Monitor and Report :
  Keep track of Material Non-Conformances (MNCs) and Supplier Corrective Action Requests (SCARs), and issue reports to reduce PPM (Parts Per Million) defects.
• Failsafe Effectiveness Checks :
  Perform checks on assembly lines to ensure failsafe mechanisms are effective.
• Defect Containment :
  Contain defects on completed products both on-site and at customer locations.

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