Outside Service Technician

Outside Service Technician

Posted Thursday, June 25, 2026 at 5:00 AM

The Outside Service Technician performs installation and repair of industrial equipment which may include electrical, mechanical and gas engines. The work is completed at customers’ sites or branch locations as warranted.

• Troubleshoot and repair of nail guns and staple guns for customers
• Demonstrate and provide effective equipment operation and daily maintenance training to customers
• Regularly complete customer orders
• Complete and submit appropriate documentation (work orders, parts orders, time sheets, etc.)
• Communicate with sales team to ensure customer satisfaction
• Problem-solve with sales team to determine best resolution to customer issues
• Interact with customers, providing the highest levels of service and productivity.

• Strong mechanical and electrical troubleshooting aptitude
• Experience working with cordless tool repair or 12v automotive
• Ability to diagnose mechanical, electrical, and intermittent equipment failures
• Ability to read parts breakdowns, wiring diagrams, schematics, and technical manuals
• Comfortable using hand tools, meters, soldering equipment, and electronic diagnostic tools safely and effectively
• Basic electronic repair experience such as soldering, wiring repair, capacitor replacement, or minor circuit board repair preferred
• Ability to perform bench-level diagnostics and repair on electronic and electro-mechanical equipment
• Strong attention to detail and organizational skills
• Ability to work independently and manage workload effectively
• Basic computer skills for repair documentation and communication
• Ability to lift 50 pounds of customer product on a regular basis and up to 100 pounds on an occasional basis
• High school diploma or equivalent

• Compensation – Competitive Hourly Wage
• Team Culture – Family-oriented, collaborative environment
• Comprehensive Benefits – Medical, Dental, Vision
• Retirement – 401(k) with company match
• Time Off – Paid Time Off (PTO) and holidays
• Career Growth – Advancement opportunities with a growing national brand

All offers are contingent on a successful background check and drug screening.

At Southern Carlson, we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.