Victim Advocate Case Manager

Job openings are posted as they become available and remain posted until they are filled. All applicants are required to submit to drug testing and background checks.

Location: Winston Salem, NC

Job :445

# of Openings:2

Provides compassionate and trauma-informed services that strengthen the wellbeing and safety of victims of domestic violence, sexual assault, human trafficking, and child maltreatment. Directs information, advocacy, and supportive services to equip individuals and families to make informed decisions. Provides strengths-based, survivor-driven case management and service coordination to assist survivors in addressing barriers to obtaining and maintaining stable housing.

Distinguishing Characteristics
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This position provides Case Management to interpersonal violence clients in the Family Services emergency shelter in accordance with Rapid Rehousing (RRH) once they transition into the community. Case Managers may manage a caseload that includes a combination of Shelter, RRH or Human Trafficking clients.

• Case management services will be client-centered and include but are not limited to facilitating intakes, needs assessments, service plans, and providing monitoring and evaluation for client stabilization and transition; ongoing safety planning; referrals; and advocacy.
• Engages in housing diversion by supporting clients in accessing their support networks, relocation opportunities, and referrals.
• Assists clients in accessing emergency assistance, such as food, clothing, hygiene products, childcare essentials, medical and therapy services, and transportation, etc.
• Advocates for client access to local, State, and Federal victim services, as needed, such as court accompaniment, support groups, and NC Victim’s Compensation Fund.
• Serves as a liaison between clients and Shelter Staff.

• May maintain a RRH caseload with progressive engagement application.
• Conducts assessments of housing barriers of individuals and families who have needed to flee interpersonal violence and are experiencing homelessness; orients clients to the RRH Program; and facilitates client-driven housing case management plans to include housing search, financial, and self-sufficiency plan with clients to retain housing post program.
• Applies knowledge of residential lease contracts to educate clients about their rights and responsibilities and provides advocacy and intervention, as needed.
• Creates and maintains consistent communication channels, both verbally and in writing between several parties (i.e., tenant, landlord, collaborating agencies, and debtors).
• Serves as an ongoing liaison between property managers and participants.
• Collects and reports required funding and program data. Submits monthly check requests for ongoing housing payment assistance.

• May maintain a RRH caseload with progressive engagement application.
• Conducts assessments of housing barriers of individuals and families who have needed to flee interpersonal violence and are experiencing homelessness; orients clients to the RRH Program; and facilitates client-driven housing case management plans to include: housing search, financial, and self-sufficiency plan with clients to retain housing post program.
• Applies knowledge of residential lease contracts to educate clients about their rights and responsibilities and provides advocacy and intervention, as needed.
• Creates and maintains consistent communication channels, both verbally and in writing between several parties (i.e., tenant, landlord, collaborating agencies, and debtors).
• Serves as an ongoing liaison between property managers and participants.
• Collects and reports required funding and program data.…