Principal, Specialist SE

Principal, Solution Engineering Overview of the Role

Sits at the intersection of AI‑assisted development, Salesforce platform expertise, and customer enablement. This is not a traditional Solution Engineer role; it is built for builders who are deeply curious about how AI agents change the way technical work gets done and who want to be at the forefront of that shift.

• Design, build, and operationalize agentic AI‑driven workflows using Large Language Models (LLMs), prompt engineering, and tools like Agentforce Vibes, Claude, Cursor, and Git Hub Copilot to accelerate demo creation
• Empower customers to build, configure, and support their own Salesforce environments faster and smarter using industry‑specific clouds like Agentforce for Public Sector
• Proactively build production‑ready, open‑source, and standards‑aligned accelerators targeting State and Local Government customers based on the "80% Generic Core" philosophy, providing Localization Guides for the Systems Integrator‑led final 20%
• Scope every accelerator through the Triple Filter (Open Data Mandate, Standards Mandate, Revenue Matrix) and measure success by Net New Annual Order Value (NNAOV) and consumption metrics
• Act as a strategic advisor to Product Management, providing critical feedback on Agentforce Vibes and identifying cross‑functional integration gaps within the Headless 360 ecosystem to optimize AI‑assisted development workflows

• B.S. Computer Science, Software Engineering, MIS
• United States Citizenship required
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Minimum of 4 years of professional experience
• Background as a Platform or Technical Architect with expertise in Salesforce platform capabilities (Apex, Lightning Web Components (LWC), Flow, Salesforce DX) and industry‑specific clouds like Agentforce for Public Sector
• Hands‑on experience with LLMs, prompt engineering, and AI‑assisted development tools (Claude, Cursor, Git Hub Copilot), along with an understanding of the Model Context Protocol
• Proficiency in scripting (Python, Node.js, Bash), Dev Ops (Git, Continuous Integration/Continuous Deployment (CI/CD), Docker), and robust API integration (REST/GraphQL) to design accelerators for State and Local Government
• Ability to travel 20‑30% for customer engagements, Tiger Team activations, and industry events

• Salesforce Certifications
• Previous experience as a solution/sales engineer
• Hands‑on experience sourcing and working with open data sets from platforms like Hugging Face and Kaggle
• Familiarity with open‑sourcing projects and creating technical localization guides for partners
• Familiarity with Agentforce, Einstein, or Salesforce AI features
• Active participation in the AI developer community (open source contributions, blog posts, conference talks)

The typical base salary range for this position is $157,640 - $210,910 annually. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $173,460 - $231,980 per year.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.