Integration Engineer

Integration Engineer

The Integration Engineer is responsible for designing, building, and sustaining the interfaces that connect the Service-Aware Operating Model to the broader enterprise technology ecosystem. This role enables reliable movement of configuration, telemetry, event, and operational data between platforms. The Integration Engineer specializes in external connectivity, data movement, transformation, and resilience across system boundaries, contributing to a large-scale initiative to transition to a service-centric, machine-readable operating model.

Key Responsibilities

• Develop and maintain APIs, connectors, transformation logic, and message handling capabilities.
• Map and translate source data into governed service, configuration, and operational models.
• Enable ingestion of alerts, events, telemetry, and inventory signals required for service visibility.
• Apply software engineering rigor to integration development through version control, testing, and pipeline automation.
• Monitor integration health, identify failure patterns, and improve recovery mechanisms.
• Partner with adjacent engineering teams to address throughput, latency, and reliability issues.
• Design and implement bidirectional integrations between the platform and external systems that contribute data, events, or workflow triggers.
• Establish patterns for reliable data exchange across cloud, infrastructure, monitoring, asset, and operational platforms.

Required Qualifications

• Extensive experience in integration engineering, API development, or backend systems engineering.
• Strong proficiency in modern integration patterns, data transformation, and resilient interface design.
• Experience connecting enterprise platforms using APIs, middleware, scripted integrations, or event-driven patterns.
• Proven ability to build scalable, observable, and supportable integrations in complex, large enterprise-level environments.
• Experience with Service Now integrations, including core products like CMDB, CSDM, Discovery, ITSM, ITOM, and Service Mapping.

Preferred Qualifications

• A Bachelor's Degree is preferred.
• Experience supporting service-centric or Service-Aware operating models.
• Familiarity with event streaming, telemetry pipelines, and operational data integration.
• Background in highly regulated or high-availability environments, such as banking.
• Relevant engineering or integration certifications.
• Experience from environments other than solely system integrators or implementers.

Work Environment

This position is part of a new, large team focused on platform and automation work. The team culture emphasizes urgency and a focus on outcomes. Candidates will be local to one of the following locations:
Raleigh, Charlotte, Atlanta, Wilson, or Richmond.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.