Emergency Services Director - Full Time - First - Horizon West

Emergency Services Manager

Position Summary:

Responsible for the overall day-to-day operations of emergency services to ensure delivery of quality service and optimal patient flow.

Essential Functions:

• Evaluates the environment and makes recommendations to ensure optimal patient comfort, safety, and compliance with various standards of care, regulatory and governing bodies.
• Plans and coordinates quality and service activities in the department and is responsible for the overall culture of safety within the department.
• Promotes a satisfied, healthy work environment for the workforce by establishing a climate of growth, challenge and development.
• Analyzes, develops and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes.
• Participates in the planning and implementation of new technologies, procedures, services to support day-to-day operations.
• Assures development, implementation and evaluation of evidenced based, quality clinical nursing practice consistent with nursing research, organizational and national practice standards.
• Develops and introduces approved standards and guidelines for emergency service programs.
• Embraces, communicates and promotes effective change.
• Serves as a liaison to nursing administration for team members.
• Facilitates and supports team member involvement in professional and organizational activities.
• Demonstrates high level knowledge of Emergency Medical Treatment and Labor Act (EMTALA) laws.
• Develops and manages department budget to respond in a cost-effective manner to changing patient and team member requirements.
• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions:

• Knowledge of risk management concepts.
• Participates in Process Improvement activities.
• Able to interpret the appropriate information needed to identify each patient's requirements relative to their age specific needs and to provide nursing care needed as described in the unit/department's policies and procedures.

Qualifications:

• Education/Training:
  Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required. Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred.
• Licensure/Certification:
  Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). Current Basic Life Support (BLS) certification. Advanced Cardiovascular Life Support (ACLS) Pediatric Advanced Life Support (PALS) Neonatal Advanced Life Support (NALS) Trauma Nurse Core Course (TNCC).
• Experience:
  
  Three (3) years of experience as a registered nurse in the emergency department setting and one (1) year nursing leadership experience.