Staff Assistant ; CSR - Engineering Division

Staff Assistant I (CSR I - Engineering Division)

• Job Title: Staff Assistant I (CSR I - Engineering Division)
• Category: Full-Time
• Annual Step for Performance Pay Adjustments
• 12 Paid Holidays Per Year
• 12 Vacation Days Minimum, Earned Per Year
• 12 Sick Days Earned Per Year
• Medical, Dental, Vision, and Life Insurance Benefits
• 401(a) Retirement Plan and Social Security Coverage
• Education/Tuition Assistance Program; and Training and Development Opportunities
• Employee Assistance Program – to include Mental Health Assistance/Services

Performs independent clerical and administrative work functioning as an assistant to the City Engineer and/or manager(s) of the major operating unit. Places telephone calls; greets and welcomes the public; furnishes general information on departmental functions and refers more technical questions to others for handling. Maintains division calendar, schedules and coordinates appointments, meetings, travel arrangements, etc. Researches, compiles and prepares various reports and records pertaining to the unit.

Independently prepares forms and composes letters and reports for supervisor’s approval. Composes and types letters, memos, agendas and reports. Attends meetings to record minutes and prepares them in final form for distribution to designated individuals or agencies. Sets up and maintains all files, reports, and related information, including office supplies. Scans files, letters, reports, drawings, and related information in the prescribed manner.

Responsible for accurately maintaining records of receipts and expenditure of funds in the appropriate accounts. Prepares and maintains division personnel records and reports. Operates a variety of office equipment including a calculator, computer, fax machine, copy machine, scanner, etc. Safely operates City vehicle to travel to various locations throughout the City to perform assigned duties. Maintains project files including invoice payments and reimbursements.

Coordinates with other City Departments on related items including utility service applications. This is not intended to be an all-inclusive listing of essential job functions; the performance of other essential functions may be required.

• Knowledge of business English, spelling and math; office practices and procedures; use of operation of a variety of software programs, including Microsoft Outlook, Word, Excel, Laserfiche, and computers; and overall functions and operations of the unit.
• Ability to prepare documents, compose letters, memoranda, reports, and spreadsheets, etc.; make independent decisions in accordance with departmental rules, regulations and policy; and establish and maintain effective working relationships with employees and the general public.
• Graduation from an accredited high school or equivalency diploma. Two (2) years of secretarial/clerical, computer, and typing experience.
  An equivalent combination of education and experience that is determined to be directly related to the foregoing specific requirements may be substituted.

• Possession of a valid Florida driver's license with a good driving record as determined by the City of Winter Haven.

• Must have the physical ability, strength, and flexibility to perform the essential job functions in the work environment.
• Reasonable accommodations will be made for otherwise qualified individuals with a disability.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER AND A DRUG-FREE WORKPLACE

Our Mission:
Enriching lifestyle through exceptional service.

Category Full Time Status Open Posted May 22, 2026 4:30 PM Closing June 8, 2026 5:00 PM

500 Third Street NW
Winter Haven, FL 33881