Parts Specialist - Customer-Focused Parts & Sales Pro

Winter Haven Honda is looking for a Parts Specialist. The Parts Specialist is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He/she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation.

The ideal candidate has a high school diploma or GED and previous experience with automotive parts and accessories. Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

Responsibilities:

Locates accessories or parts and arranges for installation

Perform retail and wholesale parts sales transactions

Monitors parts inventory and maintains storage area in good condition

Maintains up-to-date knowledge of all vehicles, accessories, and promotions

Maintains accurate sales documentation

Work closely with other departments to provide a quality customer service

Provides timely and accurate reports as required

Performs other duties as assigned

Qualifications:

High school diploma or GED preferred

Bi-lingual a plusCDK experience a plus.

Wholesale parts experience required.

Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress

Strong organizational and problem-solving skills

Helpful attitude and friendly demeanor

Highly professional and dependable

Must be process and detail oriented with developed organizational skills

Strong computer and internet skills, including Microsoft Office suite

Previous experience preferred

Benefits:

Competitive Pay Employee Purchase and Service Discounts Ongoing Training and Education Paid Vacation Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
401(k) Retirement Savings Plan State of the Art Facility with a Professional Working Environment Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 36 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
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