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Guest Communications Specialist
Job in
Winter Haven, Polk County, Florida, 33884, USA
Listed on 2026-08-22
Listing for:
Merlin Entertainments
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Merlin Entertainments in Florida is seeking a Guest Communications Coordinator to respond to guest inquiries across email, phone, social media, and reviews. You’ll help with tickets, reservations, refunds, park information, and more, while ensuring accurate documentation and a high standard of guest service.
The role emphasizes problem solving, multitasking, and professional communication in a fast-paced environment. Seasonal 7-month duration with opportunities for continued advancement.
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