Patient Coordinator

Winter Haven, FL

Full time

Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint, cutting-edge technology, and a strong commitment to innovation and patient-centered care, our teams play a vital role in improving outcomes for millions of patients each year.

** We are currently hiring for a Patient Coordinator at our Winter Haven facility. This will be a full time position.*
* The  
** Patient Coordinator
** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.

** Specific duties include, but are not limited to:*
* + Greets and assists patients, customers and visitors in person and over the phone.

+ Will perform patient registration in various systems.

+ Answers all phone calls in a professional and courteous manner.

+ May collect monies for time-of-service patient responsibility.

+ May be responsible for verifying insurance coverage and obtain prior authorization.

Patient Assistance:

+ May perform preliminary screening of patients prior to procedures, which may include medical history.

+ May transport patient to/from the exam room.

+ May assist in patient transfer on/off the exam table.

+ May transport patient to/from the exam room.

+ May provide the patient with preliminary and post-procedure instructions.

Work Area & Supply Preparation

+ In the mobile setting, may assist in preparing the unit for transport.

+ Will maintain a clean and organized work area.

+ May order supplies and ensure the work area is properly stocked.

Documentation

+ Will ensure accuracy of patient records.

+ May schedule patient appointments and obtain insurance verification and/or authorization.

+ May prepare medical records for physicians, patients and customers.

+ Ensures accurate documentation of patient visits in various electronic

+ systems and on written documents.

+ May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.

+ Performs all duties within HIPAA regulations.

+ Other duties as assigned.

** Position Requirements:*
* + High School Diploma or equivalent experience required.

+ For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.

+ For Fixed Radiology, CPR Certification is a plus.

+ As applicable, valid state driver's license required.

+ Ability to work at several locations required.

+ Strong customer service skills.

+ Organizational and multi-tasking skills.

+ Basic knowledge of computer applications and programs.

+ Local travel may be required to support multiple sites.

+ The COVID-19 vaccination is/may be a condition of employment.

+ All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.

** Preferred*
* + Six months customer service or related experience and/or training.

+ Knowledge of medical terminology is a plus.

+ Bilingual in Spanish is a plus.

At Akumin, we invest in the well-being of our employees, so you can bring your best self to work each day. You can expect to see the following benefits:

+ Competitive compensation

+ Flexible scheduling

+ Cross training opportunities

+ Medical, dental, and vision insurance

+ HSA accounts with employer contributions

+ 401(k) eligibility with employer match

+ Paid holidays

+ Defined PTO and sick time programs

Eligibility for benefits will vary based on role type and hours…