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Patient Scheduling Coordinator

Job in Winter Haven, Polk County, Florida, 33883, USA
Listing for: AdventHealth
Full Time position
Listed on 2026-10-02
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Records
Job Description & How to Apply Below
** Our promise to you:*
* Joining Advent Health is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Advent Health is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.

All while understanding that  
** together
* * we are even better.

** All the benefits and perks you need for you and your family:*
* + Benefits from Day One:
Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

+ Paid Time Off from Day One

+ 403-B Retirement Plan

+ 4 Weeks 100% Paid Parental Leave

+ Career Development

+ Whole Person Well-being Resources

+ Mental Health Resources and Support

+ Pet Benefits

*
* Schedule:

*
* Full time

** Shift:*
* Day (United States of America)

** Address:*
* 7482 CYPRESS GARDENS BLVD

** City:*
* WINTER HAVEN

** State:*
* Florida

** Postal Code:*
* 33884

*
* Job Description:

*
* + Manages the schedule for all patients and edits schedules for employees calling in sick, ensuring timely reassignment of patients.

+ Initiates infection control forms and uploads them as "Employee Infection Report" in HR Console.

+ Receives second calls from field staff during times clinical supervisors are unavailable and refers clinical questions to Manager or Director as necessary.

+ Maintains the patient hospitalization log, enters coordination notes in electronic medical records, and updates daily for morning huddle.

+ Provides appropriate transfer summary and medication list to the receiving inpatient facility.

+ Completes requested schedules according to agency scheduling guidelines, including discharge visits, OASIS collection, recert visits, and rescheduled visits.

+ Ensures supervisory visits are scheduled according to agency protocol and regulatory mandates.

+ Adjusts service codes related to discharge visits, supervisory visits, and buddy codes considering the entire episode of care.

+ Runs all scheduling reports, including Agent Summary Report and Missed Visit Done on Paper Report.

+ If the PSC is an LPN, receives lab reports, assesses for normality, faxes copies to doctors and pharmacies, informs appropriate staff, and routes to the Medical Records Department.

+ Updates employee schedules daily, considering productivity and geographic issues, and discusses assignments with supervisor/manager for approval.

+ Serves on at least two agency-wide committees per year as requested.

+ Performs other duties as assigned.

** Knowledge, Skills, and Abilities:*
* + Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements. [Required]

+ Medical terminology knowledge. [Required]

+ Knowledge of electronic medical record. [Required]

+ Knowledge of basic to intermediate application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software. [Required]

+ Ability to complete Advent Health Home Care Orientation and Training, as necessary. [Required]

*
* Education:

*
* + High School Grad or Equiv [Required]

** Field of Study:*
* + N/A

*
* Work Experience:

*
* + 1+ related experience in medical office. [Required]

+ Home Health Agency office experience [Preferred]

** Additional Information:*
* + N/A

** Licenses and

Certifications:

*
* + Driver's License (DL) [Required]

*
* Physical Requirements:

** _(Please click the link below to view work requirements)_

Physical Requirements
- ** Pay Range:*
* $16.20 - $25.92

** Background Screening Requirement (Florida Law)*
* Certain positions are subject to  
** Florida Level 2 background screening** , including fingerprinting, as required by state law.

Applicants may review general information about Florida's background screening requirements at the  
** Florida Care Provider Background Screening Clearinghouse** :

_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._

** Category:
** Clinical Business Operations

** Organization:
** Advent Health Home Health and Hospice

*
* Schedule:

** Full time

** Shift:
** Day

** Req :**
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