Data Analyst

Title:

Data Analyst

Reports to:

Director of Information Technology FLSA Status:
Exempt Personnel Supervised:
None

POSITION SUMMARY:

This position performs business analysis to determine best practices and develop actionable insights and recommendations for the current business operations. It includes designing, maintaining, and providing support for data warehouse systems and related data sets. The Data Analyst will consult with a diverse cross section of business users and work in a highly collaborative environment, managing multiple competing priorities and assignments.

• Bachelor’s Degree in Statistics, Mathematics, Economics, Computer Science, Data Science, or Finance (or equivalent experience)
• Five or more years of computer and application software experience including data analysis, spreadsheets, and database management preferably in a healthcare setting
• Minimum of one year of experience performing data analytics using healthcare data sets
• Excellent interpersonal communication and problem-solving skills
• Skills to intervene and promote reconciliation, compromise and positive outcomes in difficult interactions
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Strong SQL, Excel, Power BI, Snowflake skills with the ability to learn other analytic tools
• Experience with the following systems:
  Athena Health, Dentrix, Rx30, Intacct, & Paycor preferred
• Experience developing and maintaining automated data workflows and business processes using Python, SQL, APIs, Power Automate, RPA, or similar automation tools
• Statistics and experience using statistical packages for analyzing datasets (Excel, SQL Server, etc.)
• Proficiency in data science analytics tool sets utilizing SQL
• Proficiency in data visualization tools utilizing Power BI
• Coordinating with development teams to determine application requirements
• Writing scalable code using Python (preferred) or R programming language
• Computer and application software including data analysis, spreadsheets, and database management
• Familiarity with a variety of healthcare concepts, practices, and procedures
• Data processing procedures, operations, data flow, and records maintenance, operating systems
• Excellent written and verbal communications skills
• Strong business acumen, preferably in the healthcare environment
• Bilingual in English and Spanish and bicultural preferred

• Interpret data, analyzing results using statistical techniques and providing ongoing reports.
• Utilize software to generate metrics and develop actionable recommendations.
• Troubleshoot and improve performance of data warehouse applications.
• Acquire data from primary or secondary data sources and maintaining data systems and data warehouses.
• Create Dashboards based on data mining, analysis, and visualization.
• Undertake complex data mining and extraction activities.
• Collaboratively work with business users and suite of clinical business intelligence (BI) tools for extracting, compiling, organizing and presenting data/analytic results.
• Participate in meetings, and business and data analysis activities with cross-functional teams to gather required reporting and dashboard requirements.
• Research best practices and support solutions and recommendations for the current business operations.
• Create reports to assist in organizational decision making.
• Develop, evaluate, recommend, and implement processes and procedures.
• Implement or develop systems and reports to capture business operation information.
• Work closely with leadership to achieve organizational initiatives.

• Standing for short periods of time
• Sitting for long periods of time
• Bending
• Stretching
• Walking moderate distances
• Operating keyboard equipment (computer keyboard, calculator, printer, etc.)
• Reading forms/instructions/technical information
• Following non-technical/technical directions
• Communicating with people of all ages, educational levels, cultural backgrounds in person and by telephone
• Working under moderate and tight deadlines
• Active Florida Driver License

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.