Sr. Rides Maintenance Manager

Job Title

Sr. Rides Maintenance Manager

LEGOLAND Parks

C

Exempt

Technical Services

Head of Ride Maintenance

Rides Maintenance Supervisor

The Senior Rides Maintenance Manager is an integral part of the Technical Services management team and supports the wider leadership team at the resort. The main duties of this role is to support the function and manage safe and efficient availability of rides, water park, water quality, structures, auto, paint/fiberglass and workshops. Will oversee and ultimately be responsible for all scheduled and reactive work on LLF property while working with internal and external suppliers, including liaising directly with the ride manufacturer.

Daily operations of all rides and attractions, scheduled PPMs, planned annual overhauls, projects, follow up work order requests and reacting to breakdowns ensuring safe and efficient availability while maintaining budget.

• Manage a team of 5 direct and 40+ indirect reports of varied disciplines.
• Be responsible for the operational integrity for 30+ rides and attractions. This position is responsible to ensure the highest level of workplace and guest safety.
• Ensure that all rides and facilities are ready for safe operation prior to opening to team members or guests using checklists, procedures, and best practices.
• Oversee all planning and scheduling activities for the successful completion of projects that have to do with Ride or show modifications, as well as facility buildings and infrastructure.
• Understand Original Equipment Manufacturer (OEM) ride requirement, as well as regulatory requirements, are fully compliant for LEGOLAND Florida attractions.
• Lead the ride, water quality, auto, welding, machining, paint and fiberglass teams when completing routine maintenance and/or modifications.
• Assist and be hands-on as required, acting as a guide for repairs and supporting emergency situations.
• Co‑manage the implementation and ongoing function of the CMMS program.
• Develop an action plan to successfully implement a predictive maintenance led maintenance regime through continuous improvement and efficiency projects.
• Complete an inventory and critical spares catalogue for each attraction, identifying ‘end of life’ components and obsolete parts.
• Act as project manager within the ride maintenance team for upgrade and retrofit projects.
• Manage OpEx budgets and have oversight on Cap Ex investment.
• Provide a positive work environment through leadership and communication.
• Responsible for reactive and proactive maintenance of all ride and attraction mechanical/electrical equipment, paint and show quality as well as supporting the facilities structure.
• Responsible for daily inspection of all ride and attraction mechanical/electrical equipment, paint and show quality that supports the main maintenance team function.
• Lead and design training programs for existing and new employees in the mechanical field.
• Maintain good relationship with other stakeholders ensuring exceptional ride availability.
• Manage and maintain excellent workshop standards adhering to local and internal guidance/policies.
• Working closely with other teams in the technical services function to ensure best in class standards are upheld with preventive maintenance to ensure mechanical, electrical, controls and water quality are thoroughly checked and complete with minimal issues.

Employees are responsible for the safety of themselves, their colleagues, and guests (where appropriate), in line with the Group Policy (HS001) and the law. They must ensure that they follow safe working procedures for all work activities that they undertake, and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.

• Previous Supervisory Experience a must.
• Strong people management skills to develop an effective team environment.
• Superior analytical skills when looking at mechanical, pneumatic, hydraulic and electrical drawings…