Agency Title Clerk - Spanish ~ Winterhaven

Job Description

We currently have a great opportunity for an Agency Title Clerk at one of our Tag Agencies. This location offers a great working environment, and great pay, vacation, life insurance paid by the company, 401(k) with a match. Spanish speaking candidates are preferred.

We will train the right candidates. Relatable experience such as:

• Loan Processor
• Claims Processor
• Mortgage Loan Processor
• Bank Teller
• Insurance Agent
• Credit Union Clerk
• Knowledge of transactions / paperwork processing

• Strong communication skills, both verbal and written.
• Excellent interpersonal skills and ability to remain calm and courteous under pressure.
• Attention to detail and ability to accurately record information.
• Basic computer proficiency, including familiarity with relevant software applications.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and work schedules.

• Provides direct customer service.
• Provides telephone and/or email customer service.
• Completes Motor Vehicle forms and title documents.
• Keeps office and paperwork organized.
• Stops, starts, and returns to interrupted tasks.
• Scans and files documents.
• Maintains inventory control.
• Prepares transactions for Motor Vehicle Run.
• Reviews and corrects completed transactions.
• Checks completed transactions and/or pending transaction files and contacts clients as a reminder.
• Researches, verifies, and processes documents for titles and registrations on vehicles, boats and recreational vehicles.
• Processes handicap permits.
• Maintains a positive, empathetic, and professional attitude toward customers at all times.
• Interacts with the general public on a daily basis.
• Responds promptly and politely to customer inquiries.
• Acknowledges and resolves customer issues.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one- on-one and small group situations to customers, clients, and other employees of the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

High school diploma or general education degree (GED); and equivalent combination of education and experience.

Ability to pass criminal background check.

Employees are regularly required to stand, use hands, reach with hands and arms, and talk or hear. Employees are occasionally required to walk, sit, climb or balance, and stoop, kneel, crouch or crawl. Employees must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.

The noise level in the work environment is usually moderate.

• Benefits waiting period after 30 days; the 1st day of the next month would apply.
• Only full-time employees are eligible for benefits.

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

• 8-hour shift
• Full Time - Day shift
• Monday to Friday with alternate Saturdays

• Tag Agency: 3 years (Preferred)
• Title processing: 3 years (Preferred)
• Data entry: 4 years (Preferred)
• Document management: 4 years (Preferred)
• Ability to commute to the location

Pay – Hourly pay will be based on experience and knowledge.

If an applicant is qualified, an interview will be set up with the hiring manager. If selected for the position, an application and background check form will be forwarded for completion. Once the results of the background are received and cleared, an offer of employment will be forwarded, and a start date can be determined. The onboarding (new hire) process will be forwarded on the first day of employment.