Service Technician

# Service Technician Hot Job American Vulkan Corporation - WINTER HAVEN, FL 33884## Overview Position Type Full Time Job Shift First Shift Education Level High School or GEDTravel Percentage Traveling Position Category Manufacturing ## Service Technician The Service Technician is responsible for assisting in the assembly, installation, maintenance, and inspection of American Vulkan Corporation (AVC) products at customer sites and within the facility.

This position requires a hands-on mechanical aptitude, attention to safety, and the ability to work in a team-oriented, fast-paced environment. The Service Technician supports field and in-house service operations, learning AVC systems and technical procedures while developing proficiency in installation, troubleshooting, and customer support. With experience and training, this role offers clear advancement through defined developmental levels leading to supervisory and leadership responsibilities as outlined in the job description.

Requisites
• Reports directly to the Service and Cruise Line Account Manager.
• Regular, full-time position requiring a minimum schedule of 40 hours per week.
• Valid driver’s license, dependable transportation, Passport and Transportation Worker Identification Credential (TWIC), be able to travel worldwide by air, land, and sea with short notice and for extended periods, and an open mind for international travel accommodations, including shipboard.
• Observe and comply with American Vulkan Corporation’s (AVC) rules and regulations.
• Must agree to (and pass) a background check, physical (if applicable), and drug screening.
• Bi-lingual (Spanish) a plus.
• Demonstrates confidentiality, integrity, dependability, and cooperation.
• Requires continuous training.
• High school diploma or equivalent.
• Heavy Industrial, Mining, Power Plant, or Marine field service experience required.

Tasks and Work Activities
• Assist in the preparation, assembly, and installation of AVC products at customer sites and within the facility, ensuring accuracy and adherence to technical specifications.
• Learn and apply AVC parts, applications, and engineering systems used for installation, testing, and troubleshooting of mechanical, hydraulic, and pneumatic systems.
• Support service projects through effective planning, organization, and prioritization of daily activities.
• Maintain accurate records, documentation, and reports for all service activities, inspections, and equipment operations.
• Communicate and coordinate effectively with supervisors, technicians, and other departments to ensure timely project completion.
• Demonstrate strong mechanical aptitude and attention to safety in all assembly and field operations.
• Contribute to continuous improvement by identifying and reporting service, tooling, or process enhancements.
• Maintain a clean, organized, and safe work environment in compliance with AVC standards.

Knowledge, Skills, and Abilities
• Proficiency in English language, including spelling, grammar, and composition, with strong communication skills in speaking, listening, reading comprehension and writing.
• Strong attention to detail and accuracy in completing tasks.
• Use logic and reasoning to identify the strengths and weaknesses of different solutions or approaches to problems.
• Maintain cleanliness and organization in and around personal workspace.
Tools and Technology
• Microsoft Office 365 – Word, Excel, Outlook, PowerPoint (if applicable) and department-related software.
• Personal Protective Equipment (PPE):
Refer to the Employee Handbook for PPE requirements.

Physical Requirements
• Requires physical activity such as standing, walking, lifting up to seventy-five pounds, climbing, stooping, and reaching.
• Must be able to work in both indoor and outdoor environments.
• Use of industrial trucks, overhead cranes, hoists, hand tools, and power tools may be required.

Benefit Package included
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