Digital Marketing Operations Manager

Location: In-person — 2220 Via Tuscany, Winter Park, FL 32789 (Orlando area), five days/week

Reports to: Carson Slade, Founder & CEO

Type: Full-time, W-2 employee

Compensation: $75,000–$95,000 base + performance bonus, commensurate with experience (details below)

We manage digital content creators, including adult-content creators. We're fully transparent about this with every hire.

Ace is an Orlando-based creator marketing & growth agency. A small in-office team runs the whole engine: signing creators, producing content with AI, posting across social to drive traffic, and converting fans on Only Fans. Chatting is fully outsourced to a dedicated partner. We manage an active roster of creators and are growing fast.

We work out of a house in a quiet, high-end Orlando neighborhood — a real office with desks and meeting space. The team is in-person five days a week. Everyone wears multiple hats and the bar is high.

We're hiring a Digital Marketing Operations Manager to run the floor and own daily execution across the business. You'll be the most visible person in the office after the founder — the one the team reports to, the one who keeps content shipping, accounts posting, vendors performing, and problems from piling up. This is a build-from-the-ground-up operator seat with a path to Director of Ops / COO.

This is a leadership-and-execution role, not a finance role. The founder keeps the books (banking, bookkeeping, the monthly close); you run the people and the pipeline. You won't be running creative strategy either — the content team handles that. You make sure the company actually runs every day, and you build the team out as we grow.

You won't be managing direct reports on day one, but you'll have a team within months — hiring is one of the first things you'll help drive.

• Set the energy and standards in the room; keep the in-office team focused and shipping every day.
• Run the weekly internal ops review; surface and resolve operational issues across the roster.
• Back the founder on hard calls — including performance-managing and parting ways with people when warranted.

• Oversee the AI content pipeline and the content team so winning content keeps flowing at volume.
• Own the QC bar — nothing off-brand or artifact-ridden goes out.

• Own daily posting compliance — we track every account's daily posts; you make sure quotas are hit and chase down whoever didn't.

• Own the relationship with our outsourced chat partner — where the large majority of revenue is made — and hold the vendor accountable to its numbers (revenue-per-sub, DM conversion), with a monthly business review. You manage the vendor; you don't write DMs.

• Keep the creator-signing funnel moving so new signings don't stall; coordinate sourcing and the recruiter so prospects become signed creators.

• Help drive hiring as we scale (marketing, admin, QA); coordinate contractor onboarding and scheduling. Payroll/HR systems are run with the founder — you coordinate, you don't own the books.

Ace Runs On a Modern, AI-forward Stack. We Are Not a Paper-and-Excel Shop. The Person In This Seat Needs To Be Comfortable In The Following

We use Claude heavily to run the business: scheduled tasks, reporting, pulling info out of Google Sheets and Drive, drafting comms, summarizing data. The Ops Manager will be one of the heaviest Claude users in the company. You don't need to be a developer, but you must be:

• An experienced day‑to‑day user of Claude (or comparable AI like ChatGPT, with the ability to switch). Claude is non‑negotiable — if you've never genuinely used an AI assistant to run real work, this is not your role.
• Comfortable invoking scheduled tasks, asking Claude to query our systems, and verifying its output.
• Able to use AI as a force multiplier rather than a curiosity.

• Sheets (advanced: formulas, conditional formatting, sorting/filtering, lookups), Drive (shared drives, version…