Operations Specialist

The Operations Specialist is involved with many different areas of responsibility in Investment Operations. These areas include account set up and closings, reconciliation, discrepancy issue resolution, and data integrity. The Operations Specialist will also be involved with special projects as they occur.

• Complete the account opening, closing, split, and transfer process within established timelines.
• Perform quality assurance review to custodian data without error.
• Set up new securities on GW&K systems using Bloomberg/ICE and ensure proper prices are applied for valuation.
• Work with the GW&K Client Service Team to perform cost restructures upon request to ensure integrity of gain/loss reporting.
• Reconcile assigned accounts daily/monthly via automated systems to ensure that all accounts are in proof with the most current date; utilize custodian online tools to obtain account information where needed.
• Research transaction and position discrepancies between GW&K and custodian banks; work with trade settlements personnel and utilize custodian web tools to research and resolve account issues timely in an effort to minimize financial risk.
• Maintain working relationships with other internal groups including client service teams, technology group, compliance and traders to troubleshoot and resolve issues in client accounts.
• Process transactions to core accounting systems where necessary as related to client accounts utilizing various methods of technology.
• Other responsibilities as determined by the group manager(s).

• Bachelor's degree, preferably in Business or other Finance related discipline.
• 1-2 years prior related industry experience; recent college graduate with industry co-op or internship experience will be considered.
• An understanding of portfolio accounting and the investment operations process.
• Interest and desire to understand technology related issues, tasks and responsibilities.
• Must have basic knowledge of Excel. Familiarity with SQL query writing is helpful.
• Strong attention to detail.
• Problem solving and analytical skills.
• Familiarity with characteristics of securities a plus, including municipal bonds, corporate bonds, mortgage backed securities, U.S. and foreign equities.
• Ability to prioritize responsibilities and multi task.

This role is based in our Winter Park, FL office on a hybrid schedule - 4 days per week in-office, 1 day per week remote.

GW&K Investment Management is an equal opportunity employer and provides equal employment opportunities to all associates and applicants for employment without regard to gender, race, color, national origin, ancestry, pregnancy, marital status, religion, age, disability, veteran status, sexual orientation, genetic information, or any other characteristic protected under applicable federal, state or local laws.