Business Analyst w​/Project Management

Business Analyst

Location:

NYC or Winter Park, Florida.

Mandarin speaking is a must. Business Analysts are the key points of contact between the business teams and the IT team, addressing project requirements and ensuring alignment.

The BA will analyze, specify, manage, and validate the exact needs and outcomes of projects.

• Troubleshoot system issues and provide technical support using Broadridge BPS and other financial systems, such as FIS Loanet, Smartloan, etc.
• Collaborate with cross‑functional teams to ensure seamless integration of Broadridge BPS with other external systems.
• Liaise with external vendors, including Broadridge, to gather requirements, track project progress, and ensure timely delivery of goals.
• Understand and collect internal business and technical needs for optimizing middle‑office and back‑office performance and developing new business lines/products, and coordinate product development and management teams to verify project delivery from UAT to production.
• Conduct rigorous data analysis to identify opportunities for process optimization and business expansion.
• Other ad hoc projects/tasks as assigned.

• Proven knowledge and experience in brokerage operations and familiarity with US stock and option trading and clearing processes, focusing on middle and back‑office systems data flow and scheme.
• Strong analytical, problem‑solving, and project management skills.
• Proven experience with Broadridge BPS and familiarity with its various EOD reports.
• Excellent communication skills and ability to engage effectively with various stakeholders.
• Working knowledge of relational databases, SQL queries, and communication interfaces standard protocols such as FIX and MQ.
• Familiarity with at least one programming language (Python, R, JavaScript, etc.) and ability to process and calculate data under changing, fast‑paced circumstances.
• Experience in project development and management is a plus.
• Always responsible and self‑managing, able to multi‑task, prioritize, and work efficiently while preserving accuracy and attention to detail.

Bachelor's degree in finance or technical‑related disciplines, or equivalent work experience required; advanced degree preferred.