Assistant Community Manager

Assistant Community Manager

Location: Westmount at Winter Park Apartments - Winter Park, FL 32789

Position Type: Full Time, 30-40 hours per week

Education Level: High School

Salary Range: $24.00 - $26.00 per hour

Travel: Up to 25%

Shift: Day (including weekends)

Reports To: Community Manager

Direct Reports: None

• Assists with daily and month-end reporting, including accurate reporting on resident ledgers.
• Responsible for posting rent, collecting delinquency, executing the eviction process, creating and posting POs, and making daily deposits.
• Posts notices to vacate and other community communications as needed.
• Secures and manages lease renewals and prepares new lease paperwork for approval (at locations without a renewal specialist).
• Physically walks and inspects the community daily, addressing issues and verifying property conditions meet company standards.
• Responds to and documents community and individual emails, voicemails, and text messages.
• Assists in hiring and training new team members as needed.
• Monitors resident satisfaction through various communication methods.
• Develops and maintains knowledge of the property and regional competitors.
• Oversees property operations and staff in the Community Manager’s absence.
• Assists with leasing duties, including touring prospective residents and preparing lease agreements, as directed to meet business needs.
• Posts all charges to resident and non-resident accounts.
• Completes pre- and post-move-out inspections to assess damages.
• Completes final account statements and ensures balances are sent to collections or refunds processed per BH policies.
• Other duties as assigned.

• Previous property management industry experience.
• Must have a state leasing license or ability to obtain the required license(s) within the timeframe required by law.
• Effective computer technology skills and basic knowledge of MS Office Suite.
• Effective oral and written communication skills.
• Ability to handle multiple projects and thrive in a fast‑paced, competitive environment.
• Previous bookkeeping/account reconciliation experience.
• Knowledge of Yardi Voyager/CRM experience.

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.