Account Manager

Overview

We're building an epic content and social media agency and need a top-tier Account Manager. The primary purpose of this role is to deliver world-class client service, ensuring satisfaction, alignment, and momentum through every step of the relationship.

This is a role for a sharp operator, someone who thrives on structure, keeps projects and people moving, and builds strong client relationships. You're equal parts project manager, communicator, and creative problem solver.

This is not a social media manager role. We have them. We love them. This is a very different role, with different skillsets and experiences.

• Foster a deep understanding of the client’s business and their day-to-day operations.
• Create detailed project plans, including timelines, deliverables, and resources required.
• Track project progress against the timeline, ensuring deadlines are met.
• Ensure all deliverables meet the agency's quality standards and client expectations.
• Regularly seeks out ways to add value to the client/agency relationship
• Own the client relationship, operating as the lead point of contact for any communications with clients.
• Lead regular status meetings with key client stakeholders
• Task management and prioritization of client requests to ensure projects are delivered on time
• Collaborate with the internal content team to support ideation and creative concepts
• Continuously assess and improve project management processes and workflows.

• Must have 3-5+ years of experience in client services at a brand or creative agency
• Proven track record of successfully managing and growing client accounts
• Adept in communication and interpersonal skills, able to effectively collaborate
• Skilled in the creative process and able to provide creative direction and feedback
• Experience building timelines and scope-of-work documents
• Ability to handle multiple projects and deadlines simultaneously
• Immaculate attention to detail and eagerness to offer best-in-class service
• Ambitious - Doesn’t need to have their handheld, self-starter
• Passion and interest in social media and content marketing

• Comp: $55-65k+ annually
• Flexible hours with an emphasis on a results-driven culture
• 4 weeks paid vacation + 6 paid Holidays + off Christmas week :)
• Maverick HQ is in Winter Park, FL, we are in the office on Tues and Thurs
• Annual professional development reimbursement (courses, conferences, and more, $500)
• Annual fitness and wellness reimbursement (equipment, shoes, membership, etc., $500)
• Strong purpose-filled culture with regular team events and activities

TO APPLY:

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