Shift leader, Retail

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

The Buff City Soap Midwest Shift Leader supports a customer‑centric work environment, partnering with the GM and Assistant Manager to achieve all Guest Service standards. The individual manages and supervises the Makery to achieve company operational goals by fostering a sense of urgency, and supports the General Manager and Assistant Manager with team member training, accountability, and coaching within a positive inclusive store culture.

Must be able to work on weekends.

• Fosters a customer experience culture that is positive, genuine and informative
• Drives to meet or exceed sales goals and average transaction
• Communicates daily priorities, goals and initiatives to team members
• Train new team members in delivery of exceptional Guest experience utilizing Buff City Soap's Core 4 scripts
• Coaches team members as needed, giving appropriate praise and guidance
• Ensures all products are made to Buff City Soap production standards
• Creates daily production lists for store team members
• Train new team members in the production of soaps and other products
• Lead team in meeting and practicing all Safety standards
• Leads by example, following all BCSMW policies and procedures
• Communicates with team ensuring all cash handling processes followed
• Assists in marketing events as needed
• Ensures all opening and closing duties are completed
• Additional assignments as requested by appropriate leadership/owners

• Must be authorized to work in the United States
• Must have reliable transportation
• Must be 18 years of age or older
• Availability to open and close store as needed
• Flexible work schedule including weekends and some holidays
• 30–40 hours for FT, based on business needs
• Must not be sensitive to various scents and fragrances
• Dexterity of hands and fingers
• Ability to lift or assist in lifting items and heavy boxes up to 50 lbs.
• Ability to walk, reach with hands and arms, climb, balance, twist and stoop, kneel and crouch

• Believe everyone deserves to be treated with honor, dignity, and respect
• Desire to have a positive influence on all who they encounter
• Have a passion for excellence and serving others
• Enjoy working side by side with a team
• Want opportunities to grow, learn, and advance their career
• Includes weekends and some holidays

• $15.00 per hour

• Health, dental, vision insurance for full‑time employees
• Corporate  membership
• Generous employee discount, including partner brands
• PTO for full‑time employees

• Monday – Friday: 11:00 am – 7:00 pm
• Saturday: 10:00 am – 7:00 pm
• Sunday: 12:00 pm – 6:00 pm