Senior District Manager

Overview

Leads a large district/territory to maximize each store’s potential, achieving sales productivity goals and profitability. Hires, coaches, and develops area and store management talent through inspiring and encouraging leadership. Ensures area and store management coaches, develops, and inspires associates as selling and style advisers. Ensures stores achieve excellent visual merchandising and operational standards. Acts as a liaison to the corporate office to develop and implement programs and initiatives for the stores.

Coaches and mentors District Managers to support the Regional Directors as needed.

• Drives multi-store sales performance and ensures stores within the district achieve sales and productivity goals.
• Maintains awareness of all store goals and results, and develops strategic, actionable plans with area and store management to improve store performance and maximize opportunities. Ensures area and store management are using current tools to consistently and effectively coach and communicate goals and priorities to all associates.
• Forecasts and analyzes business trends and make effective action plans to drive results and hold teams accountable, while managing expenses.
• Identifies and celebrates store, area and individual successes.
• Maintains communication with Regional Director regarding store performance and opportunities.
• Builds customer loyalty by leading area and store management to identify and leverage local customer outreach opportunities and company programs to acquire new customers and increase frequency of customer visits.
• Works with area and store management to resolve merchandise and customer service issues timely and effectively, ensuring positive customer experiences and continued customer loyalty.
• Accesses market, shares information and surfaces opportunities within markets.

• Identifies and continually recruits management talent to support J. Jill culture, goals and objectives, maintaining bench strength to ensure all positions are filled in a timely manner.
• Creates a high performing, talented team that is focused on achieving individual and company goals. Coaches and develops management and associate skills through positive and inspiring feedback and challenging assignments.
• Conducts ongoing training and development of area and store management on selling culture and techniques, policies and procedures, and operational and visual merchandising standards.
• Evaluates and coaches to performance by providing timely, actionable and specific feedback to ensure achievement of goals, consistency in brand standards and a positive customer experience.
• Resolves associate relations issues timely and professionally, in accordance with company policy.

• Ensures all area and store management teams create a positive, energetic and inspiring store atmosphere of both teamwork and individual associate contribution.
• Develops management and associates to model J. Jill selling culture by reinforcing selling and learning tools, determining unique customer needs and delighting all customers with their experience at J. Jill. Directs and coaches area and store management to ensure a consistent environment of greeting every customer promptly and genuinely, re-engaging on the selling floor, and wardrobing customers by providing guiding, helpful service.
• Directs area and store management to ensure an effective leader is scheduled and functioning in the role of sales floor leader on the sales floor at all times.
• Challenges area and store teams to learn and grow and try new skills and selling approaches.
• Ensures all management and associates project J. Jill brand and a style adviser image.

• Directs area and store management to effectively plan, schedule, and execute floor sets and ongoing re-merchandising of stores.
• Partners with Regional Visual Manager to develop visual merchandising skills of store teams.
• Holds management accountable for ensuring excellent visual standards are consistently maintained, including continual replenishment of the sales floor, and appropriate fixture and product…