Sales & Project Coordinator

Location:

Orlando, Florida

Reports to:

General Manager

Employment Type:

Full time, hybrid.

Panaz USA is seeking a highly organized and proactive Sales & Project Coordinator to join our growing team in Orlando. This role is ideal for someone who has previous sales experience, thrives in a fast‑paced environment, enjoys working across teams, and is passionate about supporting our sales and marketing projects.

• Work closely with the National Sales Manager to support the full sales cycle, from initial enquiry through to project completion in order to grow market share.
• Assist in securing new sales opportunities while ensuring existing clients receive a high level of service and ongoing support.
• Act as a key point of contact for specific emails, messages, and communications, directed at the National Sales Manager, responding promptly to queries and providing accurate, timely information.

• Research new market opportunities, industries and potential clients to support business growth and increased market share.
• Monitor competitor activity and market trends, providing insights and feedback to the sales team where relevant.
• Support lead generation activities and maintain an organised pipeline of potential opportunities.

• Maintain accurate and up‑to‑date client records, contact lists and sales documentation, using CRM systems where applicable.
• Ensure all client communications, proposals and project details are recorded correctly and in line with company processes.
• Assist with sales reporting, administration and documentation required by the National Sales Manager.

• Monitor project timelines and communicate with VP in monthly meetings regarding active and lost projects.
• Prepare and maintain project documentation and reports using Hubspot and other platforms.
• Provide monthly project updates to the Sales Manager for stakeholder reporting.
• Support collaboration between team members during joint sales efforts.
• Liaise with internal teams and external partners on orders, deliveries, claims, and returns.

• Use internal sales data to share insights with sales agents, partners, and the National Sales Manager.
• Create and maintain sales manuals and customer training materials.
• Create and maintain CEU’s specific to fabric usage in the contract setting.
• Organise and coordinate sales meetings and virtual events across national and international teams.
• Assist with planning and execution of trade shows, exhibitions, and marketing events in the U.S. with coordination from the UK headquarters.
• Develop and update sales tools and resources to ensure the team is equipped to promote Panaz products effectively.
• Work with media partners to support brand visibility through events, networking, and customer engagement.
• Schedule and manage communications for trade shows and NEWH events.
• Support business development and CSR initiatives including hosting events, student outreach, and charitable activities.
• Curate media content for Panaz USA’s social media channels.
• Research new product releases from the U.K. and coordinate with U.S. teams to ensure readiness and marketing support.
• Maintain and communicate discontinued product lists to sales agents and partners.
• Perform other duties as assigned to support sales growth and development.

• Previous experience in internal or external sales.
• Strong judgment and initiative in qualifying and distributing information.
• Excellent communication, organisational, and multitasking skills.
• A collaborative and engaging approach with a good understanding of digital branding and event coordination.
• Desire to learn and continuously improve.
• Able to work independently with limited supervision.

Panaz is a global leader in high-performance contract fabrics, known for innovation, quality, and design. At Panaz USA, you’ll be part of a creative and collaborative team with opportunities to grow, contribute, and make a meaningful impact.