Inside Sales Associate II

Overview

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service, and our people are our greatest asset.

Inside Sales Associate

• Grow Customer Accounts for Profit
  • Meet performance targets by growing revenue and increasing the margin of assigned accounts.
  • Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
  • Increase customer base by adding new customers.
  • Identify opportunities and convert customer purchases from competition.
  • Manage all existing accounts through steady communication using Customer Database.
  • Make outbound calls and reach a minimum number of calls every day to present leads.
• Build Customer Relationship
  • Promote positive relationships within the ADI organization to encourage team sales and exceptional customer service for customers.
  • Educate customers about new products and product lines by staying abreast of industry developments.
  • Maintain and update customer interactions in the tracking system.
• Demonstrate Product Knowledge
  • Apply knowledge of products and/or services and sell them to customers.
  • Explain features and advantages to customers in non-technical terms.
  • Stay up to date on new offerings and technology trends through industry news and other sources.
• Create Brand Value - Promote ADI
  • Leverage ADI resources, services, and programs to educate customers.
  • Provide an exceptional shopping experience in-store, by phone, and online.
  • Provide support to other duties as assigned.

You Must Have:

• 1 year of sales experience
• Excellent verbal and written communication skills
• Computer literacy – basic knowledge to operate Microsoft Office
• Desire to be in a sales role and be accountable for sales revenue

We Value:

• Prior experience in retail / hospitality / customer service with ability to negotiate and understanding of marketing skills
• Knowledge of Customer Relationship Management tools
• Candidates who thrive in a fast-paced, result-driven environment by meeting and exceeding goals
• Prior distribution experience
• Excellent negotiation skills
• Ability to work as part of a team and autonomously
• Highly competitive sales skills with a desire to contribute to a winning team

• Medical, dental, vision, commuter benefits, pet insurance, and 401k participation from day 1
• Two weeks of accrued vacation in years 1 and 2, and three weeks starting in year 3
• 12 paid holidays each year
• Four weeks parental leave without using vacation time
• Team member discounts on company products and other retailers
• Monday to Friday working hours – no weekends
• Opportunity to progress within a global business

Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Upon separation, both companies will operate independently. The spin-off is targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a global manufacturer, developer, and distributor of technology-driven sensing and control solutions. We focus on the professional channel, serving contractors, installers, dealers, and integrators across various markets. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of products from many manufacturers.

Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, disability, sex, religion, or veteran status. For more information, refer to the EEO posters and Pay Transparency Nondiscrimination provisions. If you require reasonable accommodation to apply, please use the Contact Us form.

Job Identification: 18583

Job Category:
Inside Sales

Posting Date: T21:12:17+00:00

Job Schedule:

Full time

Locations: 811 South Orlando Ave Ste A, Winter Park, 32789, US (On-site)

Incentive Eligible: SIP

Business: ADI Global Distribution

Hiring Salary Range:
The typical hiring salary ranges from USD $15.14 to $25.78 per hour and varies by location.

Incentive Eligible (SIP):
Eligible for a performance-based bonus up to 42.86% of annual salary, prorated by hire date. Attaining sales targets qualifies for 100% of annual sales incentive; exceeding targets may increase incentive pay.

Benefits:
Includes life and health insurance, life assistance, disability insurance, 401k, vacation and holidays.

US Visa Sponsorship Eligibility:
Not eligible for US visa sponsorship.