Lift Maintenance Winter Dispatcher​/Lift Maintenance Assistant - Winter Season

Who We Are:

At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match - up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro-deals, and more

The Lift Maintenance Assistant provides the Lift Dispatch coverage in the winter season. S/he will correspond with lift operations, mechanics, electricians, and patrol on a daily basis. This is an entry-level seasonal role with possible opportunity for advancement. S/he is responsible for conveying accurate information to the correct individuals in a timely manner. This person must comply with applicable policies, procedures, and regulations of Winter Park Resort, Colorado Passenger Tramway Safety Board, American National Standards Institute (ANSI

B.77), United States Forest Service, and OSHA. Must be familiar with and comply with department standards and the Employee handbook.

The Lift Maintenance Assistant will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.

• The Lift Dispatcher is critical to the daily operation of lifts in the winter season. All lift malfunctions and closures due to equipment malfunctions, weather, operator error, power outages, etc. must be tracked individually and work orders issued to the appropriate personnel.

• In the case of extended downtimes which may result in “bottom line” or rope evacuations of the lift, the dispatcher must keep a detailed chronological record of the events. This person must remain calm and organized in extremely hectic and stressful situations.

• Coordinate and dispatch daily radio traffic. Properly communicates with maintenance and operational personnel to ensure continuation of safe lift operation.

• Informs the Lift Maintenance Manager and/or Lift Maintenance Administrator of any development that may affect the quality of maintenance, maintenance records, or maintenance records system.

• Creates and maintains a friendly, congenial, and positive work atmosphere while effectively serving our guests and interacting with other employees.

• Communicates with other departments to coordinate both their and the lift department’s needs.

• Initiates work orders for unscheduled maintenance from downtime reports.

• Performs any other duties as may be assigned (i.e. seat pad replacement, assisting with line work by operating lift…etc.).

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

• High School diploma or GED.

• Experience with ski lifts is a plus but not required.

• Must be at least 18 years if age.
• Experience using phone with multiple lines.
• Capable of professional and efficient two way radio use including comfortable making fleet calls.
• Possess at least a basic knowledge of aerial lifts, surface lifts, and any other related equipment.
• Current standard first aid card desirable.
• Must have a valid unrestricted US Driver’s License.

This position may be…