Receptionist, Administrative​/Clerical

Position – Receptionist - Front Entrance

Location:

Ingleside Communities – Mt Horeb, WI (On-site)

Status:
Part-time

Schedule:

1:00 pm - 7:00 pm - 3 days a week plus every other weekend

The Receptionist position at Ingleside Communities must be a friendly, professional, and customer‑focused person. The Receptionist is the first point of contact for residents, families, visitors and staff and plays a key role in creating a welcoming environment while providing administrative and clerical support to the facility. The ideal person for this role is organized, dependable, compassionate, and committed to providing exceptional customer service in a healthcare setting.

• $16.00 – $18.00 per hour dependent on experience

• Health insurance options designed for flexibility
• Dental and Vision insurance
• Company‑paid life insurance
• 401(k) with employer match
• Generous PTO package
• Tuition reimbursement and continuing education
• Employee Assistance Program (EAP)
• Flexible spending account
• Referral bonuses, employee discounts, early wage access

• Welcomes all visitors, applicants, staff, etc. Remember that they get their first impression of the facility from you – be sure it is a positive first impression.
• Maintains confidentiality.
• Keeps an updated room location listing at all times in order to properly direct visitors to residents' rooms.
• Directs all residents' family members, employees with specific questions or concerns to the appropriate department supervisor. Never give out information regarding residents or employees, either to visitors or callers.
• Always be aware that the receptionist area is accessible to everyone and it must be maintained professionally at all times.
• Use paging system professionally at all times in locating individuals or making necessary announcements. Remember that your voice is heard by everyone present in the facility.
• Other duties assigned by the office manager or facility administrator.

• Must be at least 18 years of age
• Must be a high school graduate
• Must have great communication skills
• Must have typing and organization skills
• Must be able to meet the public in a friendly, welcoming manner
• Must have knowledge of office equipment and supplies
• Must have sincere desire to work with residents, staff, visitors, and family members
• Must be able to intermittently stand, walk and sit 6-8 hours in an 8‑hour day
• Must be able to occasionally bend, squat and twist body
• Must be able to lift a maximum of 20# with frequent lifting and/or carrying of objects up to 10#

All qualified applicants will receive consideration for employment without regard to protected status.