Executive Assistant

Executive Administrative Assistant

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land:
Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness.

Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.

The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.

Position Summary

The Executive Administrative Assistant provides highly organized, confidential, and proactive administrative support to the General Manager and leadership team. This role serves as a trusted partner, managing priorities, coordinating meetings and projects, facilitating communication, supporting VIP and guest experiences, preparing reports and presentations, and ensuring the efficient flow of information throughout the organization.

The ideal candidate possesses exceptional professionalism, sound judgment, discretion, and the ability to anticipate needs in a fast-paced hospitality environment. This individual will help create systems, improve organizational effectiveness, and support initiatives that help deliver experiences of a lifetime for guests, homeowners, team members, and partners.

Essential Duties and Responsibilities

• General Manager Support
• Provide day-to-day administrative support to the General Manager.
• Manage calendars, meetings, appointments, interviews, travel arrangements, registrations, and related logistics.
• Prepare agendas, presentations, reports, organizational charts, correspondence, spreadsheets, meeting materials, and special project documents.
• Track action items, deadlines, commitments, and follow-up activities related to the General Manager's and leadership's priorities.
• Gather, organize, research, and analyze information in advance of meetings, projects, and decisions.
• Coordinate routing, approvals, signatures, filing, and distribution of contracts, legal documents, and other official communications.
• Manage executive contact lists, files, records, and project documentation.
• Maintain the efficient flow of information through the General Manager's office in a timely, professional, and accurate manner.
• Represent the General Manager and organization with professionalism, responsiveness, and sound judgment in all interactions.
• Act as a liaison between the General Manager, leadership team, ownership, homeowners, guests, community partners, and external stakeholders.

• Leadership and Strategic Support
• Partner with department leaders to compile, organize, and ensure accuracy of information for monthly, seasonal, annual, and ownership reporting.
• Prepare leadership meeting materials, notes, and follow-up communications.
• Assist with organizational projects, leadership initiatives, and special assignments.
• Help identify and implement systems, processes, and tools that improve productivity, communication, and administrative efficiency.
• Support cross-functional collaboration by coordinating information and follow-up among departments.

• VIP and Guest Coordination
• Support VIP coordination on behalf of the General Manager, including lodging and golf reservations, dining, itineraries, amenities, welcome notes, arrival details, and internal communication with resort…