Receptionist & Off. Asst

Join to apply for the RECEPTIONIST & OFF. ASST. role at Wells

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Join to apply for the RECEPTIONIST & OFF. ASST. role at Wells

General Description

This position reports to the HR Manager. The Receptionist/Office Assistant’s responsibilities include acting as the primary person in the Company’s phone queue, supporting the Sales, HR, and Safety departments.

General Description

This position reports to the HR Manager. The Receptionist/Office Assistant’s responsibilities include acting as the primary person in the Company’s phone queue, supporting the Sales, HR, and Safety departments.

WHY WORK FOR US?

At Wells, we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers that shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results.

In the design and construction industry, we focus on honesty and hard work to build trust that lasts beyond individual projects. Our team is consistently working to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and certain results, reducing risks along the way. Together, we help businesses and individuals succeed and change our communities for the better.

What We Have To Offer

Wells values our employees and is committed to providing a competitive and comprehensive benefits package.

• Health, dental and vision insurance
• Paid premiums for short- and long-term disability, and life insurance
• Wellness Incentives
• Paid holidays
• Flex spending for medical and daycare
• Health savings account (HSA)
• 401(k) plan with profit sharing
• Access to Nice Healthcare
• Employee Assistance Program
• Paid Time Off (PTO)
• Wishbone Pet Insurance
• Critical Illness Benefit Plan
• Accident Insurance Plan
• Voluntary Hospital Indemnity Plan

• Assume the first position in the Company’s phone queue. This means having primary responsibility to answer incoming calls and dispatch them appropriately. Time away from the phone queue will be limited to break periods, lunch periods, and the intermittent assistance to other departments.
• Under direct supervision, occasionally assist the Sales department in gathering information and data in support of Wells’ bid submissions, RFP responses, and prequalification inquiries. May be asked to provide data to external parties such as general contractors, architects and/or subcontractors.
• Serve as point of contact for deliveries, walk-ins, and employees.
• Setting up new hire packets and filing paperwork in personnel files.
• Maintain the Break Room, including ordering food for meetings, stocking the fridge, organizing and keeping it tidy.
• Maintain the supply room, including ordering supplies, organizing, and keeping it tidy.
• Obtain, open, and distribute mail to appropriate departments and employees.
• Applicants: provide application forms for walk-ins and/or mailing.
• Complete special projects as requested and perform other duties as assigned.
• Production embeds and rebar tags
• Assist with payroll functions
• Perform receiving functions for purchasing

• A minimum of two years’ experience in a heavy phone answering and call dispatching environment is required (example, large office receptionist, call center, service center, etc.), where a multi-line phone system was utilized.
• Proper phone etiquette, including the ability to radiate a customer-focused demeanor during periods of high activity and multiple simultaneous demands.
• Experience in electronic and physical filing relating to documents, certificates, and forms.
• Experience with Microsoft Excel including basic spreadsheet manipulation such as adding two cells together, computing percentages and capturing…